Community resources
Community resources
Community resources
Jira
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The main context of this ask, is the lack of Data/Time fields in Jira for when an SLA is met within Service Management. We require knowledge of the date/time for reporting. So we created 2 date/time...
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Hello! As customers enter support requests through our portal we are looking to prompt them to acknowledge some information. The prompt would be based on the value selected of a required field....
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When I try to run the below API calls. I got result as null. https://XXX.atlassian.net/rest/servicedeskapi/servicedesk/{serviceDeskId}/customer is this api GET request is still valid? o...
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Hi, everybody! This is my first post so I hope I'm posting it in the correct place. When I'm viewing my team's board, is there a "Select/Unselect All" feature when selecting/unselecting Epics, Spr...
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I have a filter to get issue that are: * type = bug * created date = between <start date> and <end date> I'm trying to get the same set of bug tickets that is shown in the stan...
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I will explain in detail. Please see the below detail. Step 1: in the DH-RPM-Sprint 1 has 4 to 5 Stories in To Do Status. Step 2: After change the status from To Do to In-progr...
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Hi guys, since the latest Jira updates I have noticed when I open a Sprint (all tickets are sized) the burndown shows an immediate spike and scope change.This is happening literally one minute after ...
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Hi everyone, You've probably been asked this question many times before, but unfortunately I couldn't find what I was looking for. I need to create a report with the following information: - How m...
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My entire team is saying that Jira is extremely slow but I don't see any issue on the status page. Is anyone else having this issue?
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Hello everyone, I'm looking for a solution to send a notification via email/teams, if the release is approved. So far I couldn't find an automation that sends out a notification for this case. JIR...
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how to copy data from sandbox to production in jira
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Hello, For Jira data center any Test Management free app. Please suggest
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I'm excited about the new Approvals feature in JWM! I'd like to be able to show the same information that it has at the bottom of the Jira page, under Approvals,in my corresponding Confluence page. C...
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How can I configure a field, where all the existing epics to be shown as options
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Hi all, I want to export/update Jira Task and getting html 404 error. Within the GUI i am using this URL: request.Resource := '/jira/secure/RapidBoard.jspa?rapidView...
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Hi, I got a company-managed board that suppose to catch issues from all my team-managed projects The filters includes 2 projects, however, is not including issues from this project, only from the Se...
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Hello, is it possible to change the same colors in the print? As soon as someone moves the item to (MAINTENANCE) change the COLOR and when it goes to (RELEASED) change the color too?
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I have a free version of Jira for personal projects. I can't add a Task to Epic in the Timeline view. When I add a Task or Story, a "+" to add a subtask is visible as Child issue. I would like to hav...
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Problem: As a Project Manager, I need to be able to calculate the time spent on a task * external rate, in order to understand the total cost of a specific task or groups of tasks. The goal is the...
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Hi all, I have such sccenario: 1. I receive new request to add new employee to our system, we are using Jira service management for this 2. System automatically update Confluance table about data ...
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I have a group of users who should only be permitted to see a certain group of tickets based on how one field is filled out. Anyone in the company can see those tickets, but this group of users shoul...
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Hi, We are tracking our sprints velocity after each sprint (via Jira & easyBI) So we have sprints 1,2,3,4,5 (we have other convention) - and sprint 3 was just ended few days ago and sprint ...
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Want to disable Clone Option for Jira Cloud for users in a particular roles or at org level, Please suggest. Thanks In Advance.
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Hi, I am using Jira for the first time and I have created an Epic in my timeline and then created a Task Issue in my board. When I click on the Issue in the board, how do I assign it to my epic?&nb...
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