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Please describe what is close issue permission and resolve issue permission

Shivam Singh March 20, 2024

describe what is close issue permission and resolve issue permission with the help of real time example

1 answer

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Tansu Akdeniz
Community Champion
March 20, 2024

Hi @Shivam Singh 

Basically, you can control who can Resolve or Close issues in a project. It is possible to add these permissions as a condition to workflow transitions.

If you don't use e.g. Close Issue permission condition in Close transition, anyone who has Transition Issues permission can close a ticket. Sample case for Close Issues: developers resolve issues but QA closes them.

Please keep in mind that Resolve Issues permission is needed to set a fix version.

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