Hi all as per the above we have a Plans in Advanced Roadmaps and as typical if you set it to pull data from a sprint board it will infer the start and end dates from the Sprint start and end. This ...
Once a field has an input can I lock that field down it can no longer be changed/modified?
After the recent Jira update, team members were no longer able to add issues. There was no problem until yesterday, but only I, the admin, can add issues, and other team members receive the following...
How do we get a Total count of open vs closed tickets for Multiple projects. I am trying to get the answer as a summary with all selected project counts combined as a high level count of 1 number for...
One of the members of the Service Desk team is unable to see all the projects in the dropdown. Using the permission helper I've checked any and all permissions that seem even remotely relevant. He...
When creating a new project, I would like to default the board to a pre-defined one (columns, statuses). I tried using "Share settings with an existing project" but that only copies the schemes and ...
Hi I can not receive verification code email. It could be that my email address is blacklisted. Please help.
Hello team, I am trying to create a report where we see time to resolve a issue after it has moved to certain status. For example, while the creation date of an issue can be any date, i want to get ...
I am looking to create a series of values for "Components" field that can be globally made available across the organisation. However I see this is limited to one project currently. It will be grea...
Hi! We have Jira Cloud and ScriptRunner Our sprints are prefaced by Team NAME - and all run on the same cadence. So, abc-SP-06 and 123-SP-06 run in the same two week period. I need a query that a...
In my Kanban board, it says that there are 8 issues in the Backlog status, but they are not displayed when I have Swimlanes enabled for Epics. My board is filtered on only three Epics. Why is the bo...
I have a filter that includes a series of Tasks. In the filter I have a field that lists the category for each Task and I have another field that lists the hours that will be used for that task...
I have set up a filter calendar type in Jira Calendar. The conditional colors I set based on the status of the tasks being filtered are not showing on the calendar. Any advice on how to fix this?
Hello, I have created a dashboard for my projects, and part of that includes the In Progress filter for my team. Layout is Key - Summary - Due - Sprint Is there a way to show over due tasks in red...
Hi there, I'm using Jira Cloud. And I've configured my issue hierarchy to make initiative as the top issue type. So, the hierarchy is: Initiative Epic Story/task Sub-task And I've created a p...
Does Atlassian's Mobile App Management support groups? Or is it limited to individual users? I'm looking to apply this policy to users with managed mobile devices, but I can't tell if this is applica...
I see the "Create Linked Issue" button. Clicking it allows me to create a task, but it does not automatically relate it to the ticket that I originally clicked it from. It requires a seco...
We've using the Jira Product Discovery (Free plan), and it looks like I can only assign ideas to full licensed JPD users. We have other licensed Jira Software users who are in the JPD contribut...
I have created a plan, assigned Story Points and assigned Developers to issues. When I click 'auto-schedule', there are no changes made. Do I need to configure something else in each task? Do I need ...
Our Issues can have multiple labels. When I set up a filter in Advanced Road Maps, it only looks at the first entry of the LABELs field. If I set up a filter for "R24-03" in Advanced Road...
I want to be able to add an Organization to an issue after creation even if the reporter chose not to share it with anyone. I currently have this working via automation, but we have so many tickets, ...
This is a very recent change, but the application navigator links are no longer at the bottom of the list of products. We have users that use these daily
Al momento de registrar un cambio él caso debe pasar por dos estados de aprobación pero cuando es aprobado la primera vez el caso no pasa a la siguiente de manera automática. Se debe cambiar el estad...
Our one Org Admin is no longer with the company and I need that level of access to perform administration tasks. How can I get that role if that person is no longer at my company to appoint it?
I can't use a team managed project, because I need to display information on my cards, and I can't (https://support.atlassian.com/jira-software-cloud/docs/customize-cards/ works only for company mana...
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