Hi! In accordance with our company policy to inquire whether one of our availed services has documentation for a Disaster Recovery Testing Plan (quarterly or yearly).
While creating issues in Jira, there are a lot of tasks which are similar across multiple projects. So instead of doing copy/paste like a caveman, I want to know if there is a way with which I can cl...
I'm looking for a way to automatically count or visualise blockers which are holding up multiple issues. Basically a frequency chart which would show the most common blockers. There doesn't seem to b...
Hi there, I'm trying to configure the colours of the timeline bars based on how close to the due date each epic is, much like the kanban board card configuration (see picture for rules...
I want to migrate issues from a team-managed project to a company-managed project.
Hi I have a ticket with 10 story points each story point equals 1 hrs time So, I have worked and edited as 6 points logged times shows 6hrs but I am not able to see Remaining time shows...
Hello, I understand that a user can customize a list view that is only visible to the user and the customized view, as the documentation says: "All users with access to the project can select which ...
Hi All, In our Jira Software project in Cloud instance, we have a field called "Doc ID" which is a text field & is supposed to have a unique value for each issue. However, we are finding that us...
I have a field responds with the output from the input from two other fields. Can I track the trend of it being changed in a report. For example: I have three fields - Likelihood...
Hi all as per the above we have a Plans in Advanced Roadmaps and as typical if you set it to pull data from a sprint board it will infer the start and end dates from the Sprint start and end. This ...
Once a field has an input can I lock that field down it can no longer be changed/modified?
After the recent Jira update, team members were no longer able to add issues. There was no problem until yesterday, but only I, the admin, can add issues, and other team members receive the following...
How do we get a Total count of open vs closed tickets for Multiple projects. I am trying to get the answer as a summary with all selected project counts combined as a high level count of 1 number for...
One of the members of the Service Desk team is unable to see all the projects in the dropdown. Using the permission helper I've checked any and all permissions that seem even remotely relevant. He...
When creating a new project, I would like to default the board to a pre-defined one (columns, statuses). I tried using "Share settings with an existing project" but that only copies the schemes and ...
Hi I can not receive verification code email. It could be that my email address is blacklisted. Please help.
Hello team, I am trying to create a report where we see time to resolve a issue after it has moved to certain status. For example, while the creation date of an issue can be any date, i want to get ...
I am looking to create a series of values for "Components" field that can be globally made available across the organisation. However I see this is limited to one project currently. It will be grea...
Hi! We have Jira Cloud and ScriptRunner Our sprints are prefaced by Team NAME - and all run on the same cadence. So, abc-SP-06 and 123-SP-06 run in the same two week period. I need a query that a...
In my Kanban board, it says that there are 8 issues in the Backlog status, but they are not displayed when I have Swimlanes enabled for Epics. My board is filtered on only three Epics. Why is the bo...
I have a filter that includes a series of Tasks. In the filter I have a field that lists the category for each Task and I have another field that lists the hours that will be used for that task...
I have set up a filter calendar type in Jira Calendar. The conditional colors I set based on the status of the tasks being filtered are not showing on the calendar. Any advice on how to fix this?
Hello, I have created a dashboard for my projects, and part of that includes the In Progress filter for my team. Layout is Key - Summary - Due - Sprint Is there a way to show over due tasks in red...
Hi there, I'm using Jira Cloud. And I've configured my issue hierarchy to make initiative as the top issue type. So, the hierarchy is: Initiative Epic Story/task Sub-task And I've created a p...
Does Atlassian's Mobile App Management support groups? Or is it limited to individual users? I'm looking to apply this policy to users with managed mobile devices, but I can't tell if this is applica...
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