We are having an issue where periodically users are getting an error message when using Assist to open tickets from MS Team. "Something went wrong, and we couldnt' raise a request from this messag...

• cloud
• jira
• jira-service-management
• jira-service-management-cloud

No cronograma a semana inicia na segunda feira e vai até domingo, porém não trabalhamos sábado e domingo. Como retirar isso do calendario do cronograma?

• cloud
• jira
• jira-cloud
• jira-work-management%2ccloud

Hola buenas tardes, requiero de su apoyo para saber por que puede pasar que a pesar de que hay una actividad en estado "Finalizado" cuya categoría de estado en "Done", la incidencia se ve "Sin resolv...

• cloud
• jira
• jira-cloud

Hi Does anyone know how to hide these fields in an issue view? Ref attached for clarification Thank you

• cloud
• jira
• jira-cloud

Does anybody know how to copy/duplicate Jira Software Company-managed project BOARDS? I cant find the option in the new version of JIRA. It used to be in the menu options near each board. Bu...

• cloud
• jira
• jira-cloud

I have an automation rule that grabs an information (reporter email) from the issue description during it's creation an sets a field on the same issue.  To do that, I make a web request to the ...

• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I cannot figure out how to add a filter to my Plan to limit issues from the past. Please advise if there's a way to indicate a rolling date to only show issues from the prior 6 months.

• cloud
• jira
• jira-cloud
• jira-plan

Hello, I am utilizing automation to copy and adjust a submitted form based upon the # of selections in a multi-selection field, however subsequent work item edits always reference the original, desp...

• automation
• cloud
• cloud-automation
• copy
• jira
• +4 more tags...

how do I search and add organizations, and contacts

• cloud
• jira
• jira-cloud

Hello, Needing some help if they is a best way to "Remove User" (multiple) at  once with specific domain (@example.com). User has "No site access". I am very new to Jira Atlassian ...

• cloud
• jira
• jira-cloud
• not-applicable
• user-management

I created a new rule (New Story Rule). If the new item is a Story & the Description is blank then edit it to a default template I add.....   I have it enabled. Reset my window but when...

• cloud
• jira
• jira-cloud
• jira-software%2ccloud-automation%2ccloud

I'm a long-time Cloud and Data Center admin. I'm aware that using the Default Field Configuration without custom field contexts means that Jira stores a value for every single issue and every custom ...

• best-practice
• cloud
• custom-field
• field-configuration
• jira
• +1 more tag...

When we are planning to Bulk move Issues from the Company Managed Project to Team Managed Project then is there a chance of missing attachments? If so, whats the solution for  this.

• cloud
• jira-cloud

in jira, a user is looking at the ticket history and so am i -- now I see specific dates and times for the various entries in history, like 04/16/2025 4:33pm, but the other user only sees "last week"...

• cloud
• jira
• jira-cloud

Is there a way to add dependencies to tasks in Jira Work Management?

• cloud
• jira
• jira-cloud

We have a business use case to create a chart that shows each assignee in a project, how many issues they have been assigned, how many have been resolved, and what the average time to resolution is f...

• cloud
• jira
• jira-cloud

Hi all, I'm trying to get the Test Coverage app from Xray to display as default on all stories in a specific project.  I assume the process would be the same for other apps, so is there a way t...

• apps
• cloud
• jira
• jira-cloud
• xray

Hi, I'm working to put a project that we run annually into Jira. I'd like to set tasks to recur annually. Basically, I'd like to see the task duplicated upon completion with start date and due date ...

• automation
• cloud
• jira
• jira-service-management
• jira-service-management-cloud
• +1 more tag...

Previously, there has been an option on Epic issues to 'Include Child Issues' - this combined all time tracking work logs from associated child issues on to the Time Tracking Field of the Epic. We ha...

• cloud
• jira
• jira-cloud
• time-tracking
• worklog

Hello Atlassian Community, I'm developing a plugin for Jira Data Center using the Atlassian SDK and Java. I need to create a custom field and ensure it's marked as required during issue creation. Wh...

• atlassian-sdk
• custom-field
• java
• jira
• jira-data-center

Im trying to get a list of subtasks the have a specific label (in this case "ConfigChange") but i only want to see this list where the subtask parent bug/story is in any current open sprint.  Iv...

• cloud
• jira
• jira-cloud

I was told that the insert element tool can have an issue template added. Can this be done, and if so, how?    

• cloud
• description
• jira
• jira-cloud
• toolbar

I need to have a read-only global role for an external user who needs to see all my JIRA projects, is there a simple way to do this?

• data-center
• jira
• jira-data-center
• jira-server
• server

Hi, below script is not working, can you please support on this 

• cloud
• jira
• jira-cloud
• jira-software%2cdata+center

Need to send custom email to the users when the tickets in certain projects has aged 20 days . This is to alert the POC management that the tickets are aged and not worked. I have script runner plugi...

• cloud
• data-center
• jira