Hello everyone. My organization creates on-demand software, and our process includes creating a new instance of JIRA for each client (for various reasons) rather than creating a new project within a...
Hello, we have the following situation. Imagine two teams A and B. Both of them have their individual projects for planning their work. So far no problem. But now it gets a little tricky, Team A has...
I have a requirement where I need to update the value of a custom field in a project when the issue in another project(B) transitions from fulfillment to done. The catch here is, the value t...
I want to have a custom text field which has a dropdown will all possible option and if there is no matches create one. How to achieve this functionality? Please help
We have both On-Premise, Jira 8.81 and SharePoint 2016. What are the ways I can view or synchronize Jira content in SharePoint? Is this possible with this constellation? If not, what other op...
Dear support. I want to use a project key that has been used before. The systems tells me "Project 'xxx' uses this project key." The fact is that this key has beenn used in a project once and then...
I see there are different types of log file generated in installation directory. what are these logs access_log.date.log catalina.date.log host-manager.date.log localhost.date.log manager.date.l...
Hi, I'm currently new in API integration currently I was found a blog where I can see the Jira + HubSpot Integration content and when was going to integrate there is know support option is showi...
I would like to automatically set the flagged(impediment) field using JIRA ScriptRunner Behaviours. Below is my script: def flagged = getFieldById("customfield_10100") flagged.setF...
Hello, I would like to ask if it is possible in JIRA to have the total efforts of bugs in "In-progress" status. Like for example, A bug is filed to the developer. Then it is now in ...
Hi I have strange request by customer. I need to show username in jira screen, and in exports from issues. Request is because there in team are several persons with sam first and last name. Is ther...
Hello, I have a question regarding the layout of business type projects. When I open our project (Business Type), I get the following screen containing all our to-do things:  ...
Hello, i want to order the issues in a dashboard. i added two gadgets "rich filter controller" and "rich filter results". this works perfectly so far. in the query the "ORDER BY" is set for the prio...
Hello, Can I transfer the license to another server? If so, how can I do it. I am asking for instructions. Regards.
I am wondering if I can jump straight to version 7.11 from 7.9 with out going to 7.10 first?
We found this a while ago and have tested several things many times. We still cannot find any answer. we have only 1 user in jira-system-administrator group. and when page loading ac...
Hi, I am trying to setup mail server for jira notification. I do not required incoming email. I just wanted to configure outgoing emails. The part I am confused is that there is...
I've copied the default software permission scheme, removed 'Browse Project' permission for 'Application Access' of 'Any logged in user' and granted access for a group. When I log in as a user ...
Hi, In my team some members log their work precisely in other hand few members miss to log their work. So I added a field required validator to "In-progress > Done" transition. But now I am facin...
How do I change the default behavior or sort order of the Done swimlane, so the tasks I move most recently to the Done swimlane appear at the top? I don't want to have to right-click and move t...
I need assistance getting the Trello to Jira synchronization to work. The issues created in Jira sync to Trello but not in the other direction. Why??
Created a priority scheme Associated it to the project How can the service desk user change the priority on an issue? we need the service desk user to change the priority from the defa...
Someone had been creating tickets and assigning them to a user. Now there are many tickets assigned to the user and I need to unassign them. Is there a way to unassign in a batch? Or do I ha...
Not sure which notification option I can switch to ensure we can email notification when an issue is approved under the Workflow button
I have a development board that is fed by other support boards. I need to be able to see what board a story comes from. How do I do that?
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