Created Jan 19, 2021, Last active Mar 4, 2026
If you're an admin or power user in Jira, JSM, or Confluence—you’ve probably spent a lot of time configuring things to suit your team's workflows. Custom fields, workflows, issue types, automation ru...
This announcement is relevant to you if you're using the fields "Epic Link" and "Parent Link" in: Custom scripts that use Jira REST API The Marketplace apps installed in your Jira The de...
I have a user who can open requests for a specific project in the Jira service help center, but when she uses the Reported by me filter, these same requests are not listed. How can I solve th...
How to find issues where the assignee is someone else, but the issue was merged by me.
I have created 5 new projects, using this new 'templates' interface, in the hopes that one would eventually be a software project, but they all turn out to be business projects. It used to be simple...
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Hey everyone, I'm Eddie, a designer working on Jira. Myself plus another designer are looking for participants for research studies to help improve the Admin experience. There's two s...
Context: I have created an automation rule that triggers on sprint closure to Assign the Fix Version to all Done and In Review issues. Release the current version and create a new version for the ...
I have a question regarding the implementation of Jira admin changes in an active project. Since our current Jira site is already running with live projects, I am unsure about the best approach to ma...
Hi Atlassian Community! My name is Vanessa and I’m a Product Manager at Atlassian on the Cloud Administration team. We’re interested in speaking with organization admins to participate in our resea...
Across a wide range of businesses, large and small, there are two truisms: 1. Almost all businesses use Jira and Confluence. 2. Almost all of these instances of Jira and Confluence are a mess. rea...
Hi Community! I'm Betty, a Product Marketing Manager focusing on Atlassian Administration. We're excited to introduce two new features that simplify access requests and give admins b...
Hi everyone, Carol from the Product team here, and I’m pleased to announce a new experience for managing fields in team-managed projects. We’ve heard your feedback that it can be hard to l...
Update: Thank you so much for your interest in the Early Access! Everyone who sent a request will receive a response in the coming days. We are closing the EAP sign-up. Best regards, ...
TIL (Today I Learned) something worth sharing. I had not seen this before, but one of my clients pointed out a problem with their board. Problem The arrows point to what they saw, which is t...
Effective fields to capture the release ticket . Fix Version Deployment date and time. QA Details of types of testing. Approvals based on the organization standard. Release summary ...
We have a particular issue type that has been in use for a number of years, but now we've decided to stop using it, in favour of out-of-the-box functionality. What's the best way to stop users from ...
Hi all, I just want to let you know that now we can see when and by whom a ticket is deleted in Jira Cloud. https://jira.atlassian.com/browse/JRACLOUD-59371 Ho...
Hello Admins! Our next live webinar is happening THIS WEEK, and if you’re managing Jira for your team, you won’t want to miss it. Kit (Agile & Atlassian Geek) and Josh (Atlassian Expe...
Hello, Jira Admins! 👋 As you’ve probably noticed, Jira is a powerful tool—but only if it’s set up in a way that actually works for your team. And let’s be honest… too often, it just&...
Hey everyone, We’re excited to announce that we will soon be rolling out filtering for the User Picker (multiple users) custom field in Jira. Related request: JRACLOUD-40963 This means...
A quick story 👀 Meet Anna. She’s been using Jira for months, managing multiple projects and feeling confident about how things were running. She had tasks, deadlines, and her team’s progress all m...
Hello, Jira Cloud Admins! Ready for some fun content? Let’s imagine a world where Jira tickets could talk. What would they say about their "life" on your board? Let’s follow ISSUE-123 on its journey ...
Hello Jira Cloud Admins, As you may have noticed there is a new workflow editor available in Jira. If you have used/ tested out the new editor when configuring workflows, we would lov...
I frequently work with teams who want to expand their use of Jira beyond the dev people. Are these non-pure-dev scenarios why 'None' is so contagious in my projects? Or is it something else?...
Hey Admins, We've heard consistent feedback that the Issue View can feel cluttered and overwhelming, making it difficult for people to efficiently find and update field. Too many fields, diso...
Welcome, Jira Cloud Admins! This is a group where you can ask questions, access resources, and rub elbows with fellow admins and Atlassians.
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