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Atlassian Automation
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I'm working on an automation which sends a Slack message with a summary of the results of a Lookup Issues search. I'm trying to pull a value from a Lookup table (which converts the issue type ...
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Hello All, First of all, Apologies for the quality of picture I have created an automation so as to get a notification whenever a new jira issue is added to a closed or cancelled epic. ...
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Hello everyone! I have a Jira integration with Gitlab, as well as some automation on screenshot below that receive a Jira Issue Keys related to current release tag from webhook, parse them, send a m...
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Hi All, It looks like {{issue.properties}} smart value returns a JSON object. I would like to do some list-based operations on these properties, such as getting the number of properties or finding ...
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hi, I am using Atlassian SDK to create issue. I have a problem setting a value for a custom field. It always ends with this error : "customfield_15870":"Invalid format. Expected an array of o...
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I am encountering an error while trying to automate the calculation of story points in Jira using smart values based on custom fields. The custom fields involved are "Complexity", "Ef...
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Hello Community, Fighting this one up to a point i could really wish some help.. I have an automation rule that triggers every time a new customer is added to a list from Salesforce. It is than loo...
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Hi, Probably someone asked this question before, but I can't find something that is matching my requirement The context I'm setting up a schedule for assigning issues to a group of s...
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Hi all! We’re hosting a live AMA on August 27th all about automation in Jira Service Management, and we would love to see if you have any questions you want us to answer. We’ll be answering questio...
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Hello all, A bit of context for my query: I have two main rules currently which trigger eachother. One detects when a subtask (Lets call it subtask A) start date is changed and edit...
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Hi, I need to retrieve some form fields in JSM request description For this, I created an automation, which uses the API REST Forms format/answers returns me the answers entered by the...
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If "3rd Party Vendor Hosted" equals "Yes" Then Vendor Contact Info should be visible If "3rd Party Vendor Hosted" equals "NO or NA" Then Vendor Co...
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Hello, I see we have the ability to create an automation rule from Releases, however, what I can’t find are some good examples for using these rules. For instance, do folks create changes from...
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I'm trying to check, when a task is created, how many other tasks I have with the same value for a field. However, this field is a list, and most of them (including the trigger one) have multiple val...
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Dear Community, I hope you all are doing well!! I am an Jira site admin of Jira Cloud site of my organization. I have Created few labels for the automation and I have checked and im...
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Does anyone know of an automation rule that will transition stories/tasks/defect, back to the to-do status if it's moved out of a sprint?
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Hi I want to process the Parent issue when the child issue is transtitioned, across Projects, using the 'linked issue type' relationship with cloud JIRA automation. I have existing automation tha...
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Hello, We are attempting to find a way to auto-populate our Assets Object custom field in an issue when an alert is linked. In a more basic form, I have created an automation rule that is fired from...
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I'm currently making my own Out of Office function. When a issue is assigned to someone i want automation to look for another issue called "Out of Office". Currently my automation is giving errors i...
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Hello all, I wish to update the parent's task status based on the sub-task. At the moment I have basically tried a few things that don't work. Has anyone got any automation for this? We are on a t...
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Hi All, I am cloning an issue with automation rule on webhook trigger. Webhook data provides the issue to clone. Now in the cloned issue, I want to add the next planned sprint (sprint with the earl...
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We are able to create Epics, stories, and tasks within the timeline view, but they do not automatically appear in the board or backlog views. How can we make them automatically show up there?
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Hello! I'm looking for assistance with the best method to copy an existing Epic and all of the related sub-issues of that Epic as a new Epic such that it maintains all issues as well as all of the L...
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I use Jira automation rule to distribute incoming tickets in a round-robin manner. After the list of people is edited (some people added/removed to the list), does this reset the round-robin logic? M...
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Hello everyone, We are currently thinking of moving to assets within jira. I was curious if it is possible to have an automation to create certain things such as users? For example,...
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