Atlassian Guard

How do you designate a user is a contractor with company name in a way that is searchable in Jira. We have a team that needs to run reports on distribution of work between contractors from company x...

• Question
• atlassian-guard
• cloud
• identity-manager

Currently in the process of setting up Okta (SSO) with Atlassian Access for our Jira and Confluence (Cloud) tenants.  We have a number of local or service accounts that are users in our Atlassi...

• Question
• atlassian-guard
• cloud
• jira

Hi, I'm trying to transfer all products from one organisation to another. The product to be moved is a Jira Cloud site (free tier). The option to transfer all products is unavailable - it says "Th...

• Question
• atl-rvw
• atlassian-guard
• cloud

まずはじめに、メールの配信を解除するリンクを踏みました。 First, I stepped on the link to unsubscribe from the email. https://preferences.atlassian.com/main?hid=XXXXX&key=productAnnouncements&jobId=XXXXX   ...

• Question
• atlassian-guard
• cloud

Hello everyone, We currently have active Jira and Jira service desk site with around 800 users, we are looking into option to set up Atlassian Access, I'm interested in activating trial version ti...

• Question
• atlassian-guard
• cloud

Can anyone point me to the solution for this. I have tried multiple times to SSO with OKTA and still i get the message as Hmm... We're having trouble logging you in. We're having trouble logging ...

• Question
• atlassian-guard
• cloud
• okta
• sso

I'm getting the following error when trying to create a directory in Atlassian:   There was an issue creating your directory. Please try again later.   Checked the dev tools and I see t...

• Question
• active-directory
• atlassian-guard
• cloud

We are planning to migrate our existing Atlassian Cloud (together with Jira and Confluence apps) instance from one Azure AD domain (username1@AAA.com) to another (username1@BBB.com). There is no chan...

• Question
• active-directory
• azure
• cloud

We have set up Atlassian access for our org.  All users are in the group that we have synced from Azure AD.  Most have come across cleanly from previous local accounts. I have a couple of ...

• Question
• cloud
• identity-manager

Can i give an user view in a project only to his created tickets?  I need to configure this to some users permissions to a Jira Software Project. I want to give those users view just to the tic...

• Question
• atlassian-guard
• cloud
• jira-software

Hello, I am trying to invite a user to JIRA cloud, from my own organization's AD, but I am receiving this error  :  We were unable to send any invites because one or more accounts you in...

• Question
• active-directory
• atlassian-guard
• cloud
• jira-cloud

One of my new team members is trying to access Atlassian and she is getting a message that her account has been deactivated.   The only information I've been able to find on "how to find the a...

• Question
• atlassian-guard
• cloud

Hi all. It looks from the documentation, that you cannot remove the domain verification DNS txt record (taken from here: https://support.atlassian.com/user-management/docs/verify-a-domain-to-ma...

• Question
• atlassian-guard
• cloud

Does anyone have a complaints process (one that is actual monitored) They appear to have lost control of support as evidenced month without responses to serious issues.   

• Question
• atl-rvw
• atlassian-guard
• cloud
• identity-manager
• trello

We have a serious problem. We started a Free Cloud account to test Jira and the admin of the initial organization left the company on bad terms. We have no way to recover the organization, since your...

• Question
• atl-rvw
• atlassian-guard
• cloud

We are planning to have 3 separate instances having standard licensing subscription of Atlassian within our organisation.  Is it possible to have same domain for each instance? For example, our...

• Question
• atlassian-guard
• cloud
• domain
• organization
• sso

I am trying to understand Atlassian cloud user provisioning using Azure AD. We have an Azure AD connected to our Atlassian cloud, but the user provisioning is being done only in the Active directory....

• Question
• active-directory
• atlassian-guard
• azure
• cloud

Hi,    one of our users has created a Trello account and added a credit card to start a free trial and of-course this user forgot to remove the card. User cannot see any option to remove ...

• Question
• atlassian-guard
• cloud

What type of permission does Jira, Confluence and Bitbucket provide?  Is it Role Based Access Control, Group Access Control, Project Access Control, Individual Access Control? Thank you

• Question
• atlassian-guard
• permission

Hello,   I am an organization admin for our Atlassian instance, and I see that my domain has not been verified. I also see that one of our users is an org admin even though they are not on the...

• Question
• atlassian-guard
• cloud

Hello! I hope you're having a great day :D  I am new to Atlassian and I was wondering about what kind of discounts do the Atlassian provides to its partners who wants to resell a product? Basic...

• Question
• atlassian-guard
• cloud

As an Organization administrator, you can update the following attributes of the managed accounts: Display name Email address Organization Job title Timezone Department Preferred lang...

• Article
• active-directory
• atlassian-guard
• azure
• cloud
• from-atlassian
• +1 more tag...

Dear Support Team Under https://id.atlassian.com/manage-profile/email are some SSO prividers (Microsoft, Google, ...) listed (see screenshot below). I can use those accounts to login into atlas...

• Question
• atlassian-guard
• cloud

My problem is I can't find any REST API docs to get only user account which is sync from our Google workspace.  Is it possible to do it? Or it just can get all users in an organization.  ...

• Question
• atlassian-guard
• cloud
• identity-manager
• identity-provider

How can I know which account is managed by Identify providers?  Is there any REST API for this? Can I identify it by access_billable field in https://developer.atlassian.com/cloud/adm...

• Question
• atlassian-guard
• cloud
• identity-manager