We have set up Atlassian access for our org.  All users are in the group that we have synced from Azure AD.  Most have come across cleanly from previous local accounts. I have a couple of ...

• Question
• cloud
• identity-manager

Can i give an user view in a project only to his created tickets?  I need to configure this to some users permissions to a Jira Software Project. I want to give those users view just to the tic...

• Question
• atlassian-guard
• cloud
• jira-software

Hello, I am trying to invite a user to JIRA cloud, from my own organization's AD, but I am receiving this error  :  We were unable to send any invites because one or more accounts you in...

• Question
• active-directory
• atlassian-guard
• cloud
• jira-cloud

One of my new team members is trying to access Atlassian and she is getting a message that her account has been deactivated.   The only information I've been able to find on "how to find the a...

• Question
• atlassian-guard
• cloud

Hi all. It looks from the documentation, that you cannot remove the domain verification DNS txt record (taken from here: https://support.atlassian.com/user-management/docs/verify-a-domain-to-ma...

• Question
• atlassian-guard
• cloud

Does anyone have a complaints process (one that is actual monitored) They appear to have lost control of support as evidenced month without responses to serious issues.   

• Question
• atl-rvw
• atlassian-guard
• cloud
• identity-manager
• trello

We have a serious problem. We started a Free Cloud account to test Jira and the admin of the initial organization left the company on bad terms. We have no way to recover the organization, since your...

• Question
• atl-rvw
• atlassian-guard
• cloud

We are planning to have 3 separate instances having standard licensing subscription of Atlassian within our organisation.  Is it possible to have same domain for each instance? For example, our...

• Question
• atlassian-guard
• cloud
• domain
• organization
• sso

I am trying to understand Atlassian cloud user provisioning using Azure AD. We have an Azure AD connected to our Atlassian cloud, but the user provisioning is being done only in the Active directory....

• Question
• active-directory
• atlassian-guard
• azure
• cloud

Hi,    one of our users has created a Trello account and added a credit card to start a free trial and of-course this user forgot to remove the card. User cannot see any option to remove ...

• Question
• atlassian-guard
• cloud

What type of permission does Jira, Confluence and Bitbucket provide?  Is it Role Based Access Control, Group Access Control, Project Access Control, Individual Access Control? Thank you

• Question
• atlassian-guard
• permission

Hello,   I am an organization admin for our Atlassian instance, and I see that my domain has not been verified. I also see that one of our users is an org admin even though they are not on the...

• Question
• atlassian-guard
• cloud

Hello! I hope you're having a great day :D  I am new to Atlassian and I was wondering about what kind of discounts do the Atlassian provides to its partners who wants to resell a product? Basic...

• Question
• atlassian-guard
• cloud

As an Organization administrator, you can update the following attributes of the managed accounts: Display name Email address Organization Job title Timezone Department Preferred lang...

• Article
• active-directory
• atlassian-guard
• azure
• cloud
• from-atlassian
• +1 more tag...

Dear Support Team Under https://id.atlassian.com/manage-profile/email are some SSO prividers (Microsoft, Google, ...) listed (see screenshot below). I can use those accounts to login into atlas...

• Question
• atlassian-guard
• cloud

My problem is I can't find any REST API docs to get only user account which is sync from our Google workspace.  Is it possible to do it? Or it just can get all users in an organization.  ...

• Question
• atlassian-guard
• cloud
• identity-manager
• identity-provider

How can I know which account is managed by Identify providers?  Is there any REST API for this? Can I identify it by access_billable field in https://developer.atlassian.com/cloud/adm...

• Question
• atlassian-guard
• cloud
• identity-manager

Is there any APIs to get all users which belong Atlassian Access and get all verified domains in Atlassian? 

• Question
• atlassian-guard
• cloud

Hi there, in my Atlassian Access Administration Cockpit the screen shows "Beim Laden der Task ist ein Fehler aufgetreten". In my opinion SSO is configured correctly and works fine. Is this mes...

• Question
• cloud
• identity-manager

Hi there, our customer MTS Meditel GmbH with the URL https://meditel.atlassian.net/ would like to change the organization admin. Currently the organization admin is a former employee and us (101 E...

• Question
• atl-rvw
• atlassian-guard
• cloud

お問い合わせ内容 いつもお世話になっております。 KPMG税理士法人ITソリューションズの焦と申します。 この度、SSOの設定についてお伺いしたく存じます。 Azure ADとのSSOの適用については、以下のリンクの設定を完了すればよいのでしょうか。https://learn.microsoft.com/en-us/azure/active-directory/saas-apps...

• Question
• atlassian-guard
• cloud

Hi I'm one of the new user here, the Admin staff have assigned me into the group, and shared a link for me to join in, but I still couldn't get access to it. I don't know if it's a technical issue. ...

• Question
• atlassian-guard
• cloud

Cannot login, showing:   Please re-try and if it fails a second time contact your administrator and provide the tracker-id 59UL6 or log in at the login page.   SAML-Login failed: Messag...

• Question
• atlassian-guard
• cloud

Hi there, I wanna move two Confluence-products to our organisation. The employee who created the pages is no longer working for us. I opened an Request to the Atlassian-Support (CA-1974553), but t...

• Question
• atlassian-guard
• cloud
• identity-manager

Hi there, I am part of a company who has an existing Atlassian account. My company has taken over another company who also have their own existing atlassian account. We want both companies to have ...

• Question
• atlassian-guard
• cloud
• login