Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Transfer local account to account managed by identity provider

sm00ay
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 27, 2023

We have a local account in Atlassian cloud that has the same information as the SSO account coming from the identity provider. As a result, the user is being asked to grant permissions after logging in at the identity provider. How to resolve this and stop it asking for permissions. Is it a case of deleting the local account and letting SSO recreate it?

1 answer

0 votes
Craig Castle-Mead
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 2, 2023

Hi,

you should be able to move the account from the local authentication policy to your SSO authentication policy. 

CCM

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
TAGS
AUG Leaders

Atlassian Community Events