Hi all, I am trying to add users to my jira instance and we are not able to do it. The error that appears is the following: We had one disabled account and it was removed, still the problem per...

• Question
• atlassian-guard
• cloud

Hi all, I am trying to add users to my jira instance and we are not able to do it. The error that appears is the following: We had one disabled account and it was removed, still the problem per...

• Question
• account
• atlassian-guard
• cloud
• user

We've just signed up for a trial of Atlassian Access, mainly for use with our JIRA instance.  After having claimed accounts for our domain, we've picked up a large number of users who have signe...

• Question
• atlassian-guard
• cloud

PFA attaced snap

• Question
• atlassian-guard
• cloud

Got scam Email address change request that use Atlassian to send scam link. How did they do it? How they made link been sent to me from some atlasian i registered i dont remeber about. Here is link...

• Question
• atlassian-guard
• cloud

Hi, I'm reading up on single space Confluence guests (https://support.atlassian.com/confluence-cloud/docs/what-can-guests-see-and-do-on-confluence/#Guests-have-special-default-space-permissions, cur...

• Question
• atlassian-guard
• cloud
• confluence-cloud
• guest

Hey there, we have managed to setup SAML SSO and SCIM user provisioning. All our users are provisonined automaticly into the atlassian cloud. Newly generated OneLogin user is provisioned to the atla...

• Question
• cloud
• identity-manager

Can you possibly confirm if Organization pays for the Atlassian Access Enterprise level product and confirm the amount of storage we are allowed?  But I believe Arrow gets unlimited storage on ...

• Question
• atlassian-guard
• cloud

Currently, per Give users admin permissions, only an Org admin can add another. The Org admin must follow the steps below: Log in to your organization at admin.atlassian.com. Choose&...

• Question
• administration
• atlassian-guard
• cloud

Hi ,     We have recently switch our email domain address from xxx.com to xxx-xxx.com and after updating in azure ad user are unable to login . Need some help here 

• Question
• atlassian-guard
• cloud

Strangely Atlassian is freezing support requests as soon as I open them, so will try to ask here: I understand the concept of a non-billable authentication policy. What I don't understand is how tha...

• Question
• cloud
• identity-manager

Hi, We use Atlassian Access for connecting to Atlassian products in SSO. When a user changes the email of their free Trello plan to the email of our company, they get this message: "Hmm... We're ha...

• Question
• atlassian-guard
• cloud
• identity-manager
• trello

Hello, so our company is most of the time collaborating with other companies on projects in Jira. I am looking for a way to manage security policy for users who were invited to our projects but are ...

• Question
• cloud
• identity-manager

Hi Community,   We are considering adopting Atlassian Access to benefit from centralized governance, and manage all our Atlassian cloud products from 1 Access instance.  In current situa...

• Question
• atlassian-guard
• cloud

Hello, We found that if we keep any user in an SSO enforce authentication policy then they can access our organization's Confluence with Okta, as Okta and our organization's confluence are integrate...

• Question
• atlassian-guard
• cloud
• sso

We have integrated our confluence cloud with Okta. Confluence link: https://onemitutoyodevops.atlassian.net/ We are currently facing some problems. We had verified and added some domains in our con...

• Question
• atlassian-guard
• cloud
• confluence-cloud

hello, i'm trying to figure out how to add a second site to atlassian access but i can't find any information on the support page. is this possible? how do i do this?    

• Question
• atlassian-guard
• cloud

How do you designate a user is a contractor with company name in a way that is searchable in Jira. We have a team that needs to run reports on distribution of work between contractors from company x...

• Question
• atlassian-guard
• cloud
• identity-manager

Currently in the process of setting up Okta (SSO) with Atlassian Access for our Jira and Confluence (Cloud) tenants.  We have a number of local or service accounts that are users in our Atlassi...

• Question
• atlassian-guard
• cloud
• jira

Hi, I'm trying to transfer all products from one organisation to another. The product to be moved is a Jira Cloud site (free tier). The option to transfer all products is unavailable - it says "Th...

• Question
• atl-rvw
• atlassian-guard
• cloud

まずはじめに、メールの配信を解除するリンクを踏みました。 First, I stepped on the link to unsubscribe from the email. https://preferences.atlassian.com/main?hid=XXXXX&key=productAnnouncements&jobId=XXXXX   ...

• Question
• atlassian-guard
• cloud

Hello everyone, We currently have active Jira and Jira service desk site with around 800 users, we are looking into option to set up Atlassian Access, I'm interested in activating trial version ti...

• Question
• atlassian-guard
• cloud

Can anyone point me to the solution for this. I have tried multiple times to SSO with OKTA and still i get the message as Hmm... We're having trouble logging you in. We're having trouble logging ...

• Question
• atlassian-guard
• cloud
• okta
• sso

I'm getting the following error when trying to create a directory in Atlassian:   There was an issue creating your directory. Please try again later.   Checked the dev tools and I see t...

• Question
• active-directory
• atlassian-guard
• cloud

We are planning to migrate our existing Atlassian Cloud (together with Jira and Confluence apps) instance from one Azure AD domain (username1@AAA.com) to another (username1@BBB.com). There is no chan...

• Question
• active-directory
• azure
• cloud