Atlassian Automation

Hi Atlassian Community! We wanted to update you on a change we’ve made to the Jira Cloud automation help docs. Note that this doesn’t impact help content Automation for Jira Server. What did we...

• Article
• automation
• cloud

My challange is this: in a Jira cloud project a number of tasks have been cloned. This results in each issue having a summary field prefixed with "CLONE" and an issue link of type "clones" which refe...

• Question
• automation

I am looking into setting up an API between a system and confluence. The confluence server is run on a corporate network. How do I find the correct information for <confluence server>   ...

• Question
• automation

When I manually create a new issue the automation runs and I can see it in the audit log. But when Automation for Jira creates a new issue, as a result of another automation rule, the automation does...

• Question
• automation

Using automation for Jira on SERVER. We have a custom field called "access approver" which is a user picker. I am trying to make it so if the user who comments the words "approve" on the ticket is t...

• Question
• automation
• custom-field
• server

Hi all, I have a subtask issuetype called lock, which has backlog - in progress and done states. This issue indicates if the parent (task, history, bug, etc) contains locks. Inside the parent there...

• Question
• automation

Hello, I have a WebHook configured in Jira to send the Sprint created, updated, started, closed, deleted events to an Automation I created. The Automation receives the data in a smart value as: {{w...

• Question
• automation

I've got a question I would like to ask those of you out there that may have experience in creating reports for management. I've been tasked with helping create a set of rules and tools for use in o...

• Question
• jira
• report

Hey,   I have an automation that sending a message on a time basis to a private Slack channel. I get 404 - channel not found in this automation. I tried looking for a solution of sending a mes...

• Question
• automation

Hi, I am trying to setup a webhook for Git pipelines and post their status in MTeams chat. My problem happens when I iterate through list of "builds" and try to access parent value. {{webhookData.p...

• Question
• automation

I want to send an email with a list of linked issues when a new issue is created. The issue being created has a linked issues (blocks). I've setup a simple workflow - When issue created, then send e...

• Question
• automation

Hi,   I have a Engineering Board which has 10 projects aligned with it. In ENG board I have created Sprint as "Early Deployment".  Now I want to make a script which if anybody creates is...

• Question
• automation

I have a service desk project and when an agent transitions an issue to "Waiting for Development" it creates an issue in a different project. When the target issue moves from "TODO -> IN PROGRESS"...

• Question
• automation

Hi,   I would like to sum up the story points from all epics to their parent issue. The previous admin created a parent level (standard issue types, he called 'feature') above epic level to re...

• Question
• automation

How to link multiple issue with JMWE using iteration? Example: Creation of Issue1 triggers creation of Issue2 and 3.  Issue1 is linked to Issue2 and Issue3. However, Issue2 is only link...

• Question
• addon-com.innovalog.jmwe.jira-misc-workflow-extensions
• automation
• jira-cloud

Hello With Jira automation, I send an automatic release email when sprint are closed. And it's work. But I want to improve it On this email, I want 2 things : - have the list of all epic link (tex...

• Question
• automation

Hi Team, I have a usecase to send a post request (that creates a ticket) in another application. This should occur when an issue is transtioned in JIRA from Open to ToDo status. I receive 302 error....

• Question
• automation
• jira-software

Warm greetings from Korea.   I want to know the way to search for some issues and edit its fields. When I choose "manually triggered", only the one issue that I clicked is edited. I want to ...

• Question
• automation

Hi everyone! Last year, we released a new component, Lookup Issues. This component allows users to use JQL to insert a list of issues into their rule by accessing the smart value {{lookupIssue...

• Article
• automation

Hi, I am using Jira cloud and i want to hide some custom fields in Jira for specific Project and we are using Script runner but in cloud we don't have behaviors in Jira Cloud. So, how i can i achieve...

• Question
• custom-field
• jira-cloud
• scriptrunner

I need to update the story point of an "Initiative" as the sum of the "linked" epics. So epics are linked to the initiative (not as a subtask but as a link). Whenever the story point of the epics cha...

• Question
• automation

I need to update the story point of an "Initiative" as the sum of the "linked" epics. So epics are linked to the initiative (not as a subtask but as a link). Whenever the story point of the epics cha...

• Question
• automation

Hey, Starting a thread to hear what other Jira Admins/Users are doing to tackle this... Keen to hear how you protect the base64 encoded authentication inside your A4J rules? Occurred to me t...

• Question
• automation
• jira-cloud
• rest-api
• security

Hi Team, I have created a rule where I need to update jira custom field value which picks the content from comment added. {{Servicedesk.substringBeforeLast("]")}} this is the smart value I am using...

• Question
• automation
• cloud
• jira
• jira-cloud

I would like the version-release functionality to trigger an email to our cloud-ops team to give them a list of all the issues - I tried to set this up, but it sent ONE email per issue, which is non-...

• Question
• automation
• release
• release-note