Atlassian Automation

Hi everyone,   I am trying to automate a part where I have a Parent ticket linked to several child tickets. Now what I want is basically to reflect the number of impacted transactions from the...

• Question
• automation

Hello,   I need help to have a basis for developing a script to automate US story points in relation with the sub-task it might contain.   I know Jira does not want to work on this and ...

• Question
• automation
• chart
• script
• story
• sub-task
• +1 more tag...

Given the value of e.g. aggregatetimeoriginalestimate, how do I convert this value in seconds to a pretty print format like "2d 4h"?

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• automation

My corporation has licenses for JIRA and uses it for our Agile software development. We need to implement automated testing and wanted to include JIRA in the tool evaluation. 

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• automation
• cloud

Hi, I would like to know if it is possible to use Assets (Insight) with Jira Software only, meaning there is no JSM installed.   I think the answer is no, but just checking in case. Thanks ...

• Question
• assets
• jira-software

Hi, Not using advanced roadmap. I need to define releases which end date is somewhere in 2025 / 2026, but current roadmap timeline ends to 2024 so how I can adjust timeline to included coming years ...

• Question
• jira-cloud
• roadmap

I would like to create a rule in Automation which is based on the fact that when a user creates an incident of a certain type, it can only be seen by the reporter and a group of users that is already...

• Question
• automation

Hi all,   I am trying to schedule Vba tasks at scheduled time in the Bit Bucket, could you please help me with this?  Thanks

• Question
• automation
• cloud

I am trying to use a smart variable in the following way: {{priorities.split(":").get(ppValue.asNumber)}} priorities are created as a list proceeding this action, are are "Highest:High:Medium:Low:L...

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• automation

For our projects we need to have a verified version for every tickets that are releases. I need an automation which will read the data from JIRA filter and send a slack message to those who are missi...

• Question
• automation

Is there any way in the JIRA cloud through which a date field gets highlighted or text gets bold if it has any Past date as a value? using any app or through automation rule

• Question
• automation
• field

Hi everyone, We have detected an error when a user or an agent activates a trigger of any rule created in Automation for Jira from Firefox (106.01). The rules are not being executed and nothing r...

• Question
• automation
• cloud

We are using a simple team-managed Kanban board for helpdesk level tickets. Currently we are using the backlog feature. New tickets are put into backlog, which is desired. I'm looking for a way to au...

• Question
• automation
• backlog
• team-managed-projects

Hi Team, I am getting HTTP 405 when I try to perform a REST API call to cloud Insight. Could you please show me what I am doing wrong? curl -i --request POST \ --url 'https://api.atlassian.com/j...

• Question
• insight

Question 1:  I have started to use the Jira forms and have created custom fields within the form. Is there a way these fields have an id or key to use for automation to grab the data from those...

• Question
• automation

Hello there! When there is a mass of issues about the same problem (e.g. "VPN inaccessible") from many users I want to link those issues under a "master" issue. (using the option "related to"). By ...

• Question
• automation

Dear all, From an external email we are able to create a ticket issue in Jira Service Desk. This external email syntax is used to communicate between Jira and an external system. When the created ...

• Question
• automation
• jira-service-management

Hello there,   I am trying to create a Jira automation that send a slack message that contains the sprint goals for two teams.   Initially i had this structure: When scheduled (every...

• Question
• automation
• jira-cloud
• sprint

I have a Story in an Epic. When this Story changes its status, I would like it to create a Task in the same Epic as my Story provided that this Task does not already exist. Here is a screenshot of t...

• Question
• automation
• cloud

I am not able to see any Rules in the automation library.

• Question
• automation
• cloud

This is probably more of a "Feature Request" question than a how to question, but with some of the Atlassian API's seeming moving from REST to Graphql (like the Compass product), are there any best p...

• Question
• automation
• graphql

I have an automation rule that triggers when a version is released. When a version is released, I want to iterate through the stories, tasks and bugs in the release and find those that are children o...

• Question
• automation

...ssteam.setFormValue([-1]) assteam.setRequired(true) }

• Question
• automation
• behaviours
• jira
• jira-server
• script
• +2 more tags...

Hi, The following has been working for months and randomly stopped working. I'm out of ideas on what to do. No changes have been made with custom fields. This was working for various types of custom...

• Question
• automation

I would like to create an Automation: When: Issue transitioned from In Progress to Ready for Review Assign issue to A user in a defined list, Round-Robin User list: X, Y, Z But not the person w...

• Question
• assign
• automation