Rule when a fields value is changed

[Linus Johansson]

Hi,

Im really new to Jira and I have been asked to create a rule that sends an email to the reporter when the assignee changes the priority. 

The rule I set up is basic and it works fine:

When: value changes for:

Priority

Then: Send Email

But if I create a new ticket as a user, I still get this email stating that we have changed the priority. How do I stop the rule from sending that email? I only want it to send the email if the assignee changes the priority.

[Tansu Akdeniz · Accepted solution]

Hi @Linus Johansson 

Welcome to the community.

You can try this one:

[Linus Johansson]

Thanks! it worked.

But follow up questions:

1. What does it mean that condition?

2. Only if the ticket is assigned, you get the email. How come?

[Tansu Akdeniz]

You are welcome!!

This advanced condition checks whether the user who initiated the priority change is issue assignee or not.