Atlassian Automation

Context We use project A as the main (single) entry for internal requests (internal users). When necessary, we redirect these tickets to project B or project C. Due to internal organizational cons...

• Question
• escalation
• jira-cloud
• notification

Dear, I want to execute an action in Jira Automation when a ticket is closed and the last comment is made by a user that is not part of an Atlassian group. I did some digging, and I'll probably need...

• Question
• automation

Hi all, I'm looking for some advice on how to automate certain tasks in Jira based on the status of issues. Specifically, I'm trying to accomplish one of two things: Unlink all the sub-tasks marke...

• Question
• automation

Running latest version of Jira DataCenter. This is a good starting point: How to update a story's target start and end dates based on the sprint dates using Jira Automation | Jira | Atlassian D...

• Question
• automation
• data-center

Is there an easy way to get the Metadata around fields in Jira? Data: Label API Name Description Field Type Values (Picklist, Mult-select, etc.)   I know there is a way to get the RE...

• Question
• field
• jira-administration
• metadata

Hello, I have been looking at various posts about using automation to sum up fields into a parent issue, and I just can't get it to work and I am not sure why.    When the automation run...

• Question
• automation

Let me define the use case: We get change requests/suggestions from our clients and the CSM team creates a ticket with this change request on a project called 'CONS' The product team reviews th...

• Question
• automation

Hi Atlassian Community! Just a quick update to inform you of another change to how Manual rules work in Jira Cloud. With this latest addition, we're giving admins more control and customization ...

• Article
• automation

I want to write message automation and send message to slack,   I have write   Task rifki <{{issue.toUrl}}|*{{issue.key}}* {{issue.summary}}> Team: {{issue.components.name}} As...

• Question
• automation
• slack
• smart-value

Hello Community! 👋 Since the start of the year, we launched several updates to make Atlassian Automation more powerful and user friendly. In this post, we wanted to recap all the improvements and ...

• Article
• automation
• cloud
• confluence-cloud
• jira-cloud

•If ticket status isn’t updated for more than 2 days in the status « Under validation », then send a reminder to quality role user.

• Question
• automation

I want to create a sub-task but only if the sub-task does NOT already exists. I am trying to use a related issues Condition for sub-tasks and cannot get it to work. Any suggestions on how to best ac...

• Question
• automation

I have two rules, one that triggers when an issue is created and one that triggers when an issue is transitioned. Each trigger then is set up to make a POST request to a server running Python Flask w...

• Question
• automation

Hi,  I have 2 projects AA and BB. In project AA I have parent issues with a custom field Country. In Project BB there are parent issues with Summary field set to Country values. I would like to...

• Question
• automation

すべてのサブタスクが完了したら → 親を「完了」に移動する自動化を組んでいます。 課題のトランジションで親の課題を完了にする際、下記のメッセージが出てエラーになります。 エラーを無視して、正常終了扱いとすることは出来ますか？ ＜メッセージ＞ 未知のフィールドがトランジション中に設定されました。フィールドがトランジション画面上にない可能性があります。フィールドは無視されました 。 &nb...

• Question
• automation

Hi! I want to make an automation that allows me to change the "Finished" status to the "Closed" status, after having spent 5 days of inactivity in a user story.   regards Ennio

• Question
• automation

Hello, i want to get a notification if the target date is smaller den today.  Is it possible to configure an automation rule. best regards

• Question
• automation

I've created a small automation to "Clone" an Issue and set some values. Similar to how when I use the native "Clone" function, a small window will open with a link to the newly created issue. ...

• Question
• automation

I have one field 'A' that contains details of issue type 'B'. when I create and add the value in Field A as A1 and related IssuetypeID - B1  So I want that when issue field A is updated with A...

• Question
• scriptrunner

how to stop closing issue without linked issues are closed without any app

• Question
• automation
• jira

Hello, I'm trying to set-up and automation within the Jira Product Discovery, so the status would change after updating the `Roadmap` field. The roadmap has the following values available - `Now` `...

• Question
• automation
• jira-product-discovery

I want to change the reporter of issue and set it to another user. i have only a text field that contains the name of the user. how can i do this in Jira Work Management using automation script ? ...

• Question
• automation

I currently have a rule active that automatically links Jira's based on comments, this all worked out well until one of the Jira projects moved to their own server. I can enforce users to manually l...

• Question
• automation
• cloud
• link

Hi, I want to create one automation rule like - When the workflow status is marked as DONE then move the issue to a different project with different status (ex TO DO) In short, I want issues to be ...

• Question
• automation

Hi, Im really new to Jira and I have been asked to create a rule that sends an email to the reporter when the assignee changes the priority.  The rule I set up is basic and it works fine: Whe...

• Question
• automation