Atlassian Automation

The more that I use Automation, the more often I'm pushing its boundaries via smart values. These are pretty powerful and open many options, but are at times challenging to test. It would be great i...

• Question
• automation

I want JIRA to auto-create stories once I create an EPIC. Do I need to create a trigger rule, if yes, then, how to link the trigger to EPIC creation. 

• Question
• automation

I had an automation which was working fine until some days ago, did not change anything about the automation itself, but somehow the lookupIssues result shows up empty in my teams channel message. t...

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• automation

I have users wanting to set up automation rules that create multiple sub-tasks when triggered. Some of these users are looking to set up 10 or more subtasks at once. It is a bit difficult for them to...

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• automation
• jira

Morning,   I am creating a user management system in JWM for a business group.  Parent task = employee name Sub tasks = change tasks When the 50+ sub tasks fire off, they have common ...

• Question
• automation

I am trying to create an automation using advance compare conditions. I am in an If statement and currently my first value is: {{issue.timetracking.timeSpentSeconds}} Condition is: less than Seco...

• Question
• automation
• time

I see how to do an export from the UI on-demand, but I need to do a daily export of selected FEATURE records to sync to another system, via GSheet.

• Question
• automation
• cloud
• export

I want to change the status of a parrent when all subtasks with a separate issue type are done. for example: I have a story with 8 subtasks, 3 subtasks have issue type "subtask 5 subtasks have"cu...

• Question
• automation
• cloud

I'm really a beginner when it comes to Jira Service in general and automation specifically, so bare with me. What I understand my question is probably simple but here goes: I want to set component ...

• Question
• automation

...t; </avatarUrls> <displayName type="text">Allen</displayName> <active type="boolean">true</active> <timeZone type="text">America/Chicago</timeZone> </a...

• Question
• automation
• server

I have created this automation. The aim is: A Ticket should be reopen if the ticket is closes and after that a customer add a new comment The Problem is: If the Service-Desk-user close the ticket a...

• Question
• automation
• jira-service-desk

In my team I bulk update tasks into Jira. An Epic may contain anything between 50 to 1000 tasks. We set the start date of a task to the first day of month and end date to last day of month. The start...

• Question
• automation

I am trying to get the ticket's due date from Jira to Google sheet via Zapier, but the Due Date field comes empty... I was able to find which customfield (10081) has the Due Date field, using this m...

• Question
• automation

the automations did not transfer over to my board, how do I fix this?

• Question
• automation
• cloud

I read almost all artictles about it.  Nothing helped

• Question
• automation

Hi All I would like JIRA to send an email notification which congratulates the assignee on being the first to transition an issue to Complete status for that sprint i.e. if the issue is the first o...

• Question
• automation

Given a trigger, Field Value Changed, I want to create a Smart Value (Create Variable) containing a string of filtered label values (label starts with 'team/'). Example: Issue - Labels: team/abc t...

• Question
• automation
• cloud

hello all,  i understand a build plan can be used and saved as configuration from code in java, or yaml. i am looking to automate a branch creation from the plan and i need to augment ENV Vars...

• Question
• automation
• cloud

Hello everyone I would like to know how I can create an automation that assigns a new issue to a list of users but if the person already has something "in progress" it is not assigned and goes to th...

• Question
• automation

Hello, I have a project that has multiple initiatives (INT-1, INT-2 etc) associated. Under each initiative there is two or more epics. As an example: INT-1 has EPIC-1 and EPIC 2 INT-2 has EPIC-3 a...

• Question
• automation
• smart-value

Hi,   I'm using Backlog Prioritization plugin. I would like to perform some action every time the "Score" field is updating via the plugin, using Jira automation. I'm using "Field value...

• Question
• automation
• backlog
• cloud

I am looking to replace "The Scheduler" with Jira Automation, however the business utilizes variables in their Summary field to generate the current month and year beside the summary's text.  E...

• Question
• automation

Hi everyone!   I'm Srini, and I am a product manager with the Atlassian Automation team. We’d love to hear your feedback on Automation, address any issues you are facing and understand how w...

• Article
• automation

Hi, I'm rather new..  I want to automate a mail to the team 3 days before a sprint ends, Reminding them. I see some things with sprints started, creator or ended, i also see some questions ou...

• Question
• automation

Hi,   I'm looking for a way to automate adding a comment to a JIRA ticket directly from a confluence page.   Context: * Use confluence for weekly meeting notes * Conflu page has multi...

• Question
• automation