Atlassian Automation

I have one field 'A' that contains details of issue type 'B'. when I create and add the value in Field A as A1 and related IssuetypeID - B1  So I want that when issue field A is updated with A...

• Question
• scriptrunner

how to stop closing issue without linked issues are closed without any app

• Question
• automation
• jira

Hello, I'm trying to set-up and automation within the Jira Product Discovery, so the status would change after updating the `Roadmap` field. The roadmap has the following values available - `Now` `...

• Question
• automation
• jira-product-discovery

I want to change the reporter of issue and set it to another user. i have only a text field that contains the name of the user. how can i do this in Jira Work Management using automation script ? ...

• Question
• automation

I currently have a rule active that automatically links Jira's based on comments, this all worked out well until one of the Jira projects moved to their own server. I can enforce users to manually l...

• Question
• automation
• cloud
• link

Hi, I want to create one automation rule like - When the workflow status is marked as DONE then move the issue to a different project with different status (ex TO DO) In short, I want issues to be ...

• Question
• automation

Hi, Im really new to Jira and I have been asked to create a rule that sends an email to the reporter when the assignee changes the priority.  The rule I set up is basic and it works fine: Whe...

• Question
• automation

I have objects that has attribute called "Product owner", and i was wondering if its possible to make a automation that makes a ticket when/if the user turns inactive. What I have tried is, making...

• Question
• automation
• database
• insight
• server

Hi guys, I need to create several sub-incidents after creating an epic incident and that the automatically created sub-incidents are associated with the mentioned Epic. They cannot be subtasks, but...

• Question
• automation
• cloud
• jira

Hey everyone! I've got the following scenario: My team wants a notification to be sent everytime they update an issue rank. Heres is my current setup It works, but as you can see, in ord...

• Question
• automation
• log
• notification
• rank
• slack

Hello All ,    I have a use case where I run a JQL scheduled everyday to look for issues that have mandatory fields missing and a consolidated email needs to be sent to the reporter of th...

• Question
• automation
• cloud

  @Bill Sheboy  Use case : For each reporter , all the issues he has created without mandatory tags a consolidated email needs to be sent with jira links of all the issues.  Using i...

• Question
• automation
• cloud

Hi I want to write an automation which lets me know how many users in my JIRA who has access but has 0 tickets assigned to them and trigger an email to specific users with this report saying out of 1...

• Question
• automation

How do I select lookup issue as an Action in Jira automation?

• Question
• automation
• cloud

How to use the Else if condition, don't seem to get that option in my JIRA automation 

• Question
• automation
• cloud

I have a reqmt wherein I need to check multiple fields if they are EMPTY upon new issue creation and if yes,  then send an email to the reporter. How do I add multiple conditions in the same rul...

• Question
• automation

We work with Jira Service Management and always copy customer orders to our internal Jira projects, which works without any problems. In the service desk, we want to copy the description field with a...

• Question
• automation

Hello Community! 👋 We are excited to introduce the Duplicate feature in Jira and Confluence Automation! You can now create copies of a configured component with just one click within your rul...

• Article
• automation
• cloud
• confluence-cloud
• jira-cloud

Is there a way to enable an automation trigger for when a Github PR has requested changes?

• Question
• automation

Hi Atlassian Community! Just posting a quick update here to let you know about a change we’re making to how automation rules are run. What are manual automation rules? All automation rules st...

• Article
• automation
• cloud
• jira-cloud

Hello, Can someone help me understand why the following rule structure is not matching the IF condition for existing labels, when the trigger issue is adding the labels (as created from smart variab...

• Question
• automation
• label

How to edit Sprint name of a Jira story using Automation? I would like to create a rule where once Story points field is populated for a Jira story it does 2 things. 1. It changes Status of story f...

• Question
• automation

I want to create a maintenance automation in ATL cloud. I want to archive Team Managed projects were the last issue update is older than X month. actions:  fetch jira projects  filt...

• Question
• automation
• maintenance
• rest-api
• team-managed-projects

Both projects have the component active.  When I try other components 1 at a time they work.  But then I have component, that does not work and component field shows blank.   Set up ...

• Question
• automation
• clone
• component
• task

Hi, i have created a form on JSM , I would to autofill the summary field : Select <user>. Where is user i would like to have a way to select what user i want. Is there to do that? I have ...

• Question
• automation
• forms
• jira-service-management