Atlassian Automation

Good  afternoon , I have created an automation using smart value that returns in a text field the minutes from when the ticket was created until reaching the Done status.   Can you help ...

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• automation

Good  afternoon , I have created an automation using smart value that returns in a text field the minutes from when the ticket was created until reaching the Done status.   Can you help ...

• Question
• automation

Is there a way to set up automation across 2 different projects?  Every time a ticket in project A hits a certain status, I want a new ticket to be made in project B.    The reason ...

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• automation
• jira
• unknown-hosting-type

Hello, I have a rudimentary IT Service Management project for a small helpdesk team. Currently I have an automation that when a ticket is submitted, it sends an email to the team members via email. ...

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• automation

There have been minimal posts about using GraphQL via the web request component so I am not sure if this is even possible.   I am trying to integrate some of our Jira activities with compass v...

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• automation

bonjour je veux passer a la version payant   

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• automation
• cloud

Hi Team! Currently I would like to Integrate Jira Service Management With iLert system with below 2 fucntions. 1. When Jira created --> create a iLert alert automatically 2. Whem Jira status be...

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• automation

Hi,    I try to use Confluence automation on cloud   I need to archive all pages that are not updated since 4 months. I did many CQL query, but i have always an error message on C...

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• automation

We need to be able to see what are the automations being used the most and identify the number of executions without having to go one by one.   Is there any way?   Many thanks, Catalina

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• automation

When I send a post request to python using Jira automation "SEND Web Request: POST" I got the below error. Server: squid Mime-Version: 1.0 Date: Fri, 22 Sep 2023 20:06:16 GMT Content-T...

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• automation

I am at my wit's end with trying to figure out the structure and use of Smart Values. Does someone know of a guide or reference book that serves this purpose? A simple example of my problem with th...

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• automation
• smart-value

In today’s fast-paced, tech-driven world, the line between traditional and digital administrative tasks has become increasingly blurred. While Jira is primarily heralded as a beacon for software proj...

• Article
• automation

Hello, I would like to have automation when a pull request is created, the status is changed to "In Review". However, that should not happen if it's only draft pull request. It can be identified wit...

• Question
• cloud
• jira-software
• jira-software-cloud

We have an issue that is open for a while with a complex workflow. For our team one field is very important on this issue and we wan’t to see if it is changed. Any way that we can search this change...

• Question
• cloud
• jira-software
• jira-software-cloud

I have a Parent Issue: - Story I have a Sub-issues: - Sub-Task - Sub-Bug - Sub-QA   I need to create automation when all Sub-Task and Sub-Bug are in Status Done, move my Sub-QA autom...

• Question
• cloud
• jira-software
• jira-software-cloud

Please forgive me for not being good at English In jira automation, when searching for a parent issue, we use Key = {{issue.parent.key}} to search. So, what smart values should you use when searchi...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I am trying to do an automation with two labels (or more) I want the automation to check if a particular label exists when adding a new label.   e.g., I want the label “resolved...

• Question
• cloud
• jira-service-desk-cloud
• jira-software
• jira-software-cloud

Hello there,   I have written a Jira Automation which is doing well for all fields except one, which is the 'Team' field (which we got when we upgraded to Jira Premium). As this field is not ...

• Question
• cloud
• jira-software
• jira-software-cloud

I reviewed the question: Destination status could not be resolved. If using a smart-value ensure this resolves to a numeric s, but I don't think it applies to my case. I am getting the error:&nb...

• Question
• automation

Hi   I have an ONE existing issue with different set of fields. One of them is: Service Tag (serial number) which is Short text field. While providing below JQL in Issue Navigator project ...

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• automation
• cloud

I asked this same question in the JSM community group, without getting an answer yet, so before I contact Atlassian support I thought I would ask again in the automation community. I was reading a p...

• Question
• automation
• cloud
• jira-cloud
• jira-service-management
• jira-service-management-cloud

Hi all,   I've a project managed in jira cloud an we are facing some problems... 1 - We are trying to create tasks and subtasks automated. Our configuration is working fine, but we can set ...

• Question
• cloud
• jira-software
• jira-software-cloud

I am trying to intergrate database (MS-Sql) and jira to raise a issue on jira using JiraPS but I don't know where to start. Any solution for this.  

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• cloud
• jira-software
• jira-software-cloud

My team has support tickets being assigned to us in Jira under the issue type "Bug". I want to assign our "Break-Fix" feature to these stories when they are created in Jira. We are operating in the c...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello all  Greetings of the day  "I'd like to initiate a discussion on how to retrieve the total size of individual projects in Jira Cloud, beyond just calculating attachments size. My go...

• Question