Atlassian Automation

Hi! I'm trying to set up a date in a custom field based on another field. I found this Arithmetic and formatting in date variables | Trello | Atlassian Support which looks like it is what ...

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• automation
• cloud

Hi, I designed an automation that sends a web request and this is the Json I receive: {datos=[{field1=abc, number=1234}, {field1=abcd, number=4567}], response={description=null, responseCode=200, re...

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• automation

Hello all,   I have set up the following 2 automation rules: If in the field Component/s the component name starts with E add #EMP to the Epic name If in the field Component/s the component...

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• automation

We have an internal incident ticket where automation and internal teams will create incident tickets using 'Affected services' field to indicate which services are affected then indicate on a checkbo...

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• automation

We have a project set up with a number of epics, each consisting of a story and multiple tasks. We want to transition the status of the story from AWAITING DEV to READY FOR QA when all of the sibling...

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• automation

Automation I'm trying to setup: Upon removing the value from a custom datetime field, I want to remove the value the same custom field in all linked issues with the same value as the trigger issue be...

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• automation

Hi everyone, I have tickets (issue type 1) with a list of emails in the description field. In the same service desk I have tickets (issue type 2) with each of these emails in the summary and there i...

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• automation

When a ticket is created we pass in a Standards of Care value via a hidden field.  This triggers an automation rule to modify a date field.  For example, add 8 hours, which adjusts the date...

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• automation

hi everyone i have epic ticket under the epic ticket there are many task tickets linked so my question is is there any possible way if we enter duedate in epic ticket automatically update task ...

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• automation

Hi, I'm trying to create a rule that: When an Idea (in Product Discovery) is linked to an issue (Epic, Story... for now, I don't have a condition here). The link type is Implemented by Then the la...

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• automation

Hi, I have a working automation that does the following: On new version created Create relevant issues and set the fix version as the trigger version Create a new confluence page for a "Rel...

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• automation

Hi ,    Could anyone please advise what am I doing wrong? The idea is to be triggered everytime Budget Consumption is updated on a Task level and updated to Parent Epic_Budget Consumptio...

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• automation

Use Case A service desk agent triggers a Jira Automation rule to create a related escalation issue in a different project by selecting a Tier 2/3 team from a user input prompt. The rule does a looku...

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• automation
• cloud

Looking at this article https://support.atlassian.com/cloud-automation/docs/jira-smart-values-conditional-logic/ , is there a way to use this to check if the summary contains some text? Like {...

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• automation
• jira

Hi all, I just tried to use smart values. I want to use a simple table to get some information formatted for an E-mail. I used structures like this   <p>Some info</p> <t...

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• automation

Hi, I have a Jira automation that uses a web service macro. But it uses Basic auth, you have to add your api token in it to work. As such is it true that only I would be able to run it since it u...

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• automation

Hello, I am using the web service macro in my Jira automation to create a confluence page. I already have an lookupissue macro in it. My questions are: Can I use another lookupissue macro in my aut...

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• automation

I want to show the Sum of StoryPoints of children as Completed/Remaining. Below is the formula I use to calculated the total stories/tasks vs completed one. I want the similarly for StoryPoints&nbsp...

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• automation
• structure

Hi! Currently when I send a new request to my Jira Service Desk project, with the same title as an opened one, I would like this new request to be merged with the old one. In the example below, I h...

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• automation

Добрый день, проблема в следующем, не отображаются данные с другой страницы при добавлении макроса HTML Include и Html-bobswift в Confluence. Какие есть пути решения? Подскажите пожалуйста! 

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• automation
• cloud

I want to run an automation that will change a custom field in the Parent issue of Epic (Initiative). There is no supporting option in the "Branch rule/Related issue" component. When I try to make ...

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• automation

  Name Value Type ◢ issues {Atlassian.Jira.PagedQueryResult<Atlassian.Jira.Issue>} Atlassian.Jira.IPagedQueryResult<Atlassian.Jira.Issue> {Atlassian.Jira.PagedQueryResult&lt...

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• automation
• cloud

I run an automation that I built according to all the instructions I saw and for some reason the automation does not bring me the value I need.  "Linked bug count" is a number field , All field...

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• automation

Hello Team, Please could you help me with below request ASAP. Jira Automation to update RAG status of EPIC, based on the linked In-progress & To-do issue RAG status. RAG- (Red, Amber, Green) ...

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• automation
• cloud
• jira

I would like to flag issue if user use a specific transition. COuld i put fla on in transition in workflow ?  Otherwise, could i flag on issue in automation rule ? 

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• automation