Created Jul 13, 2022, Last active today
At mobilezone, a telecom provider with over 300 employees in Germany, IT support used to be a bit clunky. Employees weren’t using the Jira portal much, and support requests came in through scattered ...
Many companies rely on Jira Assets within Jira Service Management (JSM) to manage business-critical data — from employee directories and contracts to IT inventory and budgeting workflows. But what ...
In Agile software development, the Definition of Done (DoD) ensures that every piece of work — whether it’s a user story, bug fix, or feature — meets a clear and consistent standard before it’s marke...
The Invisible Cost of Unclear Sprints “We delivered 75 story points, but committed to 60. Velocity is up… or is it?” For most teams, sprints end with a sense of ambiguity. Success is declare...
Hi Team, While using User Story Map(USM) plugins from within Jira, we noticed that the priority indicated by the position of the stories on the USM are not reflected in the priority of...
A missed deadline can derail an entire project, and even the most seasoned teams can find accurate time estimation a significant challenge. However, what if you could forecast deadlines with 80% accu...
You’ve checked your SLA dashboard. Everything looks fine: response times are on target, resolution times are within limits, and nothing seems to be breaching. But something still feels off. ...
Hi everyone! 👋 Last time, we shared how LaTeX helps with writing math equations in Confluence. This week marks the start of our practical LaTeX syntax series. In our first post, we’d like to...
Delivering value to customers often requires collaboration across various organizational units, teams, and timeframes. One of the advantages of managing all aspects of the value flow in Jira is that ...
Are you only measuring what's easy—or are you measuring what really matters? Whether you manage internal support or government contracts, performance tracking in Jira must go far beyond basic statu...
If you've ever installed a Marketplace app in Jira and felt like you now need another onboarding just to understand this tool, you're not alone. I'm there too. I’ve seen more teams struggle with the ...
If you manage Confluence spaces, you probably know this pain: You open a process page, no owner assigned. You check a policy, no review date. You look at a how-to article. no category, no context...
Hello there! I'm Elena from Communardo Products, and today I’d love to share how your HR team can get more value out of Confluence. If you’ve ever wondered whether your onboarding guides, policy ...
...nstantly see who's available and when, preventing burnout and bottlenecks. 👏 True capacity planning: gain a holistic view of your team's availability for more accurate and realistic p...
Why AI Is Changing Product Development, But Not in the Way You Think We’ve all heard the pitch: AI will make your product team 10x faster. But when I spoke with product leaders and PMs this summe...
Hey everyone, I’m the co-founder of FastDoc, and we’ve been building something to take the pain out of documentation for Agile teams. Our mission is to help teams share what's getting released proact...
Hello Champions, I want to export the Zephyr test cases using a JQL, but if I use JQL, then it does not fetch the test cases data, e.g., test steps, test results. If I am exporting it through the...
We’re breaking down organization methods in test management in our upcoming webinar. As software testing guards the quality of the end product, test management is what controls the whole pro...
Accurately estimating work in agile teams is one of the most important — and most challenging — aspects of project planning. While deadlines often demand fixed dates, real-world development involves ...
We are currently facing an issue where the display of the remaining estimate (and time estimate too) are incorrect as shown on the screenshot. does anyone have a solution for this problem? &nbs...
Hi everyone! I’m curious — for those of you using Jira Service Management, how do you usually gather input or confirmations from clients or end users? Recently, we’ve been working on something ...
Sometimes an SLA breach happens not because of an actual delay, but due to failed automation or a technical misstep. That’s where the Reset SLA feature comes in — it allows you to configure specific ...
if you have ever: – Constantly follow up on the same repeatable tasks? – Manually rewrite subtasks every sprint or onboarding cycle? – Wonder whether checklist items were actually done… or just fo...
I'm in Sydney Australia and all our users this afternoon are not able to see the whole screen when clicking on Tricentis Test Management for Jira. Only a small part is showing (like it's cut off hal...
Say Hello to the Smart AI App for Jira Data Center & Cloud! Purpose-built to bring the power of AI directly into your secure environments. ...
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