Created Jul 13, 2022, Last active today
Problem Description Goal: We need to troubleshoot and correct the JQL logic driving our Rich Filter dashboard. Currently, the dashboard is incorrectly pulling Q3 Epics into a view specifically c...
Just under the ticket name on each JSM ticket page, the above icon is displayed. When clicked, space for checklist appears in the ticket. I can either select a preset list or create list.&nbs...
Jira Cloud gives Scrum teams a strong foundation for Agile delivery. Sprint planning, backlog management, boards, and reporting are all well supported. And for many teams, Agile is working. Yet e...
I am using Jira cloud with Zephyr squad that was updated to 9.0.0. Essential and after that there has been various issues. One that came after a few days is that the execution info of the test case ...
Every product team has ideas that once felt urgent. A customer mentioned the same pain point for the third time. Sales heard a feature request during a renewal call. Support noticed a recurring wor...
Jira MCP turns your AI assistant into a working participant in your project management setup. Instead of switching tabs to copy ticket details into a chat window, you ask the assistant, and it pulls ...
I'm testing to create a Dynamic Forms in a Ticket and I would like to add a Jira custom field I created into Forms in Jira Cloud
Jira contains all the information teams need to manage their work, but the way that information is presented can significantly impact productivity. When work items are buried in issue lists and board...
Most Jira admins have been here. You come back from a week off, open Jira, and spend the first two hours of your first day back dealing with things that should have been caught while you were gone. I...
Hi Atlassian Community, We’ve just released a new report in Planyway for Jira — Workload Report. It helps project managers and team leads understand how scheduled work compares to the team’s...
A real-time gadget from RVS that brings live SLA visibility directly to your Jira dashboards — no extra reporting tools required. Why SLA tracking matters Service Level Agreements define ...
I want to enable the Test Automation Status field for test type tickets in JIRA. How to raise query for JIRA support for this ?
Hello, I’m using Jira Cloud and I have just installed ScriptRunner and completed the manual metadata sync. ScriptRunner Enhanced Search is enabled, but I cannot get ScriptRunner JQL functions to ...
transitionedBy — The JQL Function Your Team Doesn't Know About (But Really Should) The Problem With Native JQL Jira's native JQL is powerful — but it has a blind spot. You can ask "wha...
I want to share something we've been watching quietly for the past several months, because I think it's useful for anyone in the Atlassian partner ecosystem who is making (or about to make) architect...
If you are an IT service management or operations team, you know that adding hundreds or thousands of customer account to an organization can be challenging, especially when distinguishing the accoun...
I've been using script runner for about a month now, and it's a game changer. I can't write scripts to save my life, but Gemini is really good at writing scripts for me. Below is my use case and the ...
Recently, all the post requests going to Zephyr Scale are returning a 429 Too Many Requests error. The Retry-After states 60, which interprets as 60 seconds. After putting in a 60 second pause when t...
Every team has workflow data in Jira. Status changes, transitions, timestamps — it’s all there. The problem is turning that data into a useful picture during an actual review. Not after an hour of ...
Jira Service Management gives teams a good starting point for customer satisfaction feedback. But for many service desks, native CSAT or native Surveys are not enough: a short rating and comment do n...
After some initial resistance to AI, I decided to start using it, and TBF, I'm currently enjoying it. Given that I use Claude and Opencode most of the time, I did notice that while it usually handle...
Large software organizations often do not work from one Jira instance. They may have one Jira environment used by internal engineering teams and another used by external vendors, suppliers, partners,...
Many enterprises adopting AI are focusing on copilots, automation, and intelligent engineering workflows. But a growing number of teams are discovering that their biggest AI blocker is not AI itself....
When multiple customers report the same issue, your support and engineering teams face a familiar dilemma: create duplicate Jira tickets for every Salesforce Case, or lose visibility into customer im...
For countless teams around the globe, Jira sits at the heart of how work gets done. Yet anyone who's tried to get a coherent, multi-project view of team performance using only Jira's built-in tools k...
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