As @Arkadiusz Wroblewski had mentioned, unfortunately Easy Reports Free - Custom Charts cannot directly replace view26 Charts & Rpt for Jira Service Mgt Standard on the Jira Service Management (JSM) customer portal.
Thanks, Anwesha
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Based on the currently published feature set, Easy Reports Free cannot be used as a direct replacement for view26 inside the Jira Service Management customer portal.
Best,
Arek🤠
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