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Can Easy Reports Free - Custom Charts app be utilized in the customer portal ?

David Lehman
July 24, 2026

Can Easy Reports Free - Custom Charts app be utilized in the customer portal instead of view26 Charts & Rpt for Jira Service Mgt Standard  ?

2 answers

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0 votes
Anwesha Pan
Contributor
August 5, 2026

Hi @David Lehman 

As @Arkadiusz Wroblewski had mentioned, unfortunately Easy Reports Free - Custom Charts cannot directly replace view26 Charts & Rpt for Jira Service Mgt Standard on the Jira Service Management (JSM) customer portal.

Thanks,
Anwesha

0 votes
Arkadiusz Wroblewski
Community Champion
July 24, 2026

Hello @David Lehman 

Based on the currently published feature set, Easy Reports Free cannot be used as a direct replacement for view26 inside the Jira Service Management customer portal.

Best,

Arek🤠

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