Created Jul 13, 2022, Last active today
In many enterprise environments, Jira Service Management and ServiceNow coexist for perfectly valid reasons. One team may rely on Jira Service Management (JSM) for engineering support, incident esc...
See where your tracked time actually goes Cycle Time is often the first metric teams check when delivery starts to slow down. It answers an important question: How long does it take work to mov...
It’s 3:00 PM on the last day of the sprint. Your QA team pings you: "Hey, the automated test results aren't syncing to Jira anymore. Is Jira down?" You check the Atlassian status page. All green. Y...
The group had zero members. That was the whole reason it looked safe. No current users. An old name. Maybe a contractor team, a migration artifact, a temporary project, or a department that has...
My idea is: In JSM, I have a request type that need user to input "affected user" and "Approver", I would like to restrict that the "affected user" can not be the same as "Approver". In w...
This article focuses on Auto Behaviour's Jira Cloud runtime model and implementation tradeoffs. If you want a concrete implementation reference while reading, Auto Behaviour is on the Atlassian Marke...
The Problem: The High Cost of Transparency In a recent B2B integration project I managed, we hit a wall that every Jira Admin and PM knows too well: External Collaboration vs. Security & Licens...
Hello - We are planning to evaluate "PowerBI Connector for JIRA (Tempo)" and have question of licensing. any idea on what kind of PowerBI licenses we might need to use this? &nb...
As admins, we have to do a lot of data collection: workflow schemes, permission schemes, screen schemes, etc. That takes a lot of time to do a proper clean up and make our Jira instance less clunki...
If you’ve only worked with smaller Jira projects, reporting feels… fine. You run a query, maybe export something, maybe build a report, and that’s it. The problems only show up later, and ...
I am seeing a strange behavior while authenticating with the Xray Cloud API from a C# backend application. Below is the code I initially used for authentication: private async Task SetAuthHeaderAs...
Hello everyone, i have an issue about updating the fields in my tasks when this field have modified in its parent(epics). i use JMWE even base action so for the rule it like that : When : issue fie...
You know the report. It starts out simple: “Let’s see where work is getting stuck.” But before long, it becomes a messy spreadsheet that’s hard to follow. You add a few Jira fields for context (k...
Jira's native Cascading Select field gives you one parent and one child within a single field. The moment you need a third level, or you want one selection to show or hide entirely different fields, ...
Large organizational changes happen constantly in companies: Employee turnover Team restructuring Department changes New management Role and responsibility changes Security and complian...
Hi Community! 👋 If you’re managing an Information Security Management System (ISMS) in Confluence, staying aligned with the latest standards is a top priority. Recently, ISO released the ISO/IEC 2...
As the Atlassian ecosystem continues moving toward Cloud, many teams find themselves facing a familiar question: What happens to everything we’ve already built? For most people, migration...
The problem (a real one) Every Jira team eventually moves from "which issues are open?" to "how long did this sit in In Progress before someone picked it up?" Native JQL can confirm that a transi...
Most Jira teams reach a point where process questions start overtaking simple tracking ones. Instead of asking "which issues are open," they start asking things like "how long did that bug sit in In ...
Hi. Our company use Tempo to register timelogs. WE have several reports. In some instances we need to obtain report for user that left the company. User status is Suspended in JIRA. When I ...
The spreadsheet looked convincing. Names. Emails. Last activity dates. A clean list of people who had not used Jira in months. Then the renewal question arrived: Why are these users still bi...
Hello, We are experiencing an issue in our Jira environment related to time estimation behavior after installing the Xray Test Management plugin. Environment details: Jira project type: Kanban P...
...s defined once and used to drive both the true and the false scenarios. If the Request Category is Hardware makes the hardware fields appear; the same condition (with NOT operator) hides them again t...
Two support teams, same Jira setup, both tracking SLA compliance. One team resolves tickets against a fixed 8-hour window. The other works with clients who each have a project deadline written into t...
If you’ve been following AI Apps Builder, the spring update is worth checking out. The tool now offers more features, and you can build a lot more with it. The roadmap for AI Apps Builder is shaped b...
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