Created Jul 13, 2022, Last active Sep 18, 2026
A JSM ServiceNow integration is a two-way sync between Jira Service Management issues and ServiceNow records. Incidents, changes, problems, RITMs, catalog tasks, and in some setups CMDB entries. Di...
Atlassian gives you three ways to run Jira, Confluence, Atlassian Guard, and Jira Service Management in the cloud, and they are not interchangeable. Atlassian Commercial Cloud is the default...
Approvals are one of the most-asked-about features in Jira Service Management — and one of the least documented end to end. This guide covers the whole lifecycle: how approval steps actually work, wh...
Every Jira team has experienced this moment. You open a Jira report containing several thousand work items. The data is there. Projects, statuses, assignees, issue types, fix versions, sprints. But...
A new notification pops up in your team’s Slack channel from the Head of Operations: “Hey, I’m putting together next quarter’s budget. Quick question: how much money did these workflow improvemen...
Hello everyone! 👋 Elena here from Elevatic. If your team manages multilingual content in Confluence, this one's for you: Translations for Confluence has officially moved to Atlassian Forge — and i...
Quick disclosure: I'm a solo developer and I've built a Jira app for exactly this problem (Tripwire). I've lost count of the sprint reviews that went like this. A story didn't ship. Not becau...
Spectra: turn one Jira project into every view you need If you've ever had to build three separate dashboards just to answer "how's this project actually doing," Spectra was built for...
If you track Cycle Time, Lead Time, or Resolution Time in Jira, you've almost certainly run into a number that made you stop and double-check your sanity. Picture this: a ticket moves to In Progres...
Automation without explanation creates doubt Automated assignment can make Jira cleaner, but only if the team trusts it. When an issue is assigned to a person and nobody understands why, the automa...
Suppose I have a table like this: I can include it in a Table Toolbox Chart and display it as one of the chart types: I request that a heatmap chart type be provided here, so the table can ...
Search for CRM in Jira, and you will still find advice about adapting sales templates or recreating Leads, Deals, Contacts, and Companies with custom Jira issue types. That means building and maintai...
...nowflake to auto-parse; REAL for floats; BOOLEAN for true/false. Use bind variables rather than string-concatenating values into the statement — it's cleaner and it avoids injection problems when t...
Summer is here - the season of vacations, road trips, and carefully planned getaways 🚗 But even the best trip can fall apart if you don’t check the route first. You pack the car, set the destinati...
A while back, someone in this community asked a question that stuck with me: their team hosts company policies in Confluence, and to stay ISO 27001 compliant, policies need version control and a clea...
Cadence is now available for Jira Cloud. It tracks every SaaS subscription your team runs, warns you before one auto-renews, and shows you how much you are paying for seats nobody uses. This post c...
If your team collects numeric data through Jira—whether for equipment orders, travel requests, marketing budgets, or IT risk scoring—you’ve likely faced the post-submission math gap. Requesters fill ...
As Jira administrators, we spend a lot of time monitoring projects, workflows, automation, and integrations. But there's another aspect of Jira health that's often overlooked until it starts causin...
If you run projects in Jira, you already know how much depends on how long issues sit in a given status. The problem is getting to that number. It usually means leaving the issue, opening a report, a...
For years, Jira admins and project leads shared a common headache: performing simple math between fields on an issue required building complex Automation rules, scripting custom listeners, or relying...
Many Jira users work with several views throughout the day. You may need one view for the product team, another for marketing, and a separate setup for reporting or workload planning. Previously, s...
Did you know that more than 40% of business trips are delayed or canceled—not because flights are sold out, but due to simple process confusion? During peak travel seasons, managers face chaos as...
Hi App Central — first post from Quietmill after joining the group this week. We've just shipped Approval Nudge, and since this group appreciates architecture details, the trust bits first: - 100% ...
...learer escalation path for true emergencies, and avoid penalizing normal regional coverage gaps. Choose the calendar that matches the question Calendar-aware reporting does not mean every report s...
Hey Atlassian Community — Eric here from DataPingo. Sharing something I built, and I'd genuinely like this group's read on it. Where it break...
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