Community resources
Community resources
Community resources
- Community
- Tag: new-to-jsm
Tag: "new-to-jsm"
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🚀 Exciting News! Pio Software is thrilled to announce the launch of our latest software solution, designed to streamline your workflow like never before! Introducing our cutting-edge tool for e...
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This Thursday we have another transformative event! "Jira Service Management 101" is a beginner's guide to using Jira for customer support by @Kate Pawlak _Appsvio_ This free tr...
- Cologne
- Article
- jira-service-management
- new-to-jsm
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Sailing Smoothly with Jira Workflows: Your GPS in the Sea of Tasks In the fast-paced world of modern work, keeping everything on track can feel like navigating a stormy sea. But fear not, because Ji...
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Hi there, As Solution Partners, we deal with all sorts of complex scenarios for Jira Service Management implementation and recently we started coming across more and more customers who are co...
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Hello everyone!, I'm totally new to JSM. I would like to know if you can guide me. My proposal seeks to migrate the process to JSM and use Confluence as a repository, because I believe that the app...
- Question
- new-to-jsm
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Hi Community, This is Wednesday again, and Weekly knowledge growth with Jira Guru! Today's topic is "Incident Management in Jira Service Management" ------------- What is ...
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The Assets module of JSM provides amazing features. Two of the useful capabilities are being able to define attributes as a “Jira User” type and/or “Jira Group”. On this page, we will provide 2 diffe...
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I am new to Jira Service Management and looking forward to gleaning from you all.
- JSM News & Discussions
- Discussion
- new-to-jsm
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Download the new Jira Software 9.12 and Jira Service Management 5.12 Long Term Support feature guide
Hi Data Center Community! I’m excited to share two new downloadable cheat sheets containing all of the new features and capabilities available in the most recent long-term support (LTS) release for...
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...or your goal (for example, 6 hours) and specify a JQL filter for the issues. For example, filter by a component from the "Public website" (customer portal page) with a specific issue type, such as "Ask a...
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Hi Community , We’re excited to introduce an additional, visual way of working that will centralize how your team tracks, organizes, and prioritizes your issues in Jira Service Management projec...
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Hello All, I am a new to this group, however i have been using JSM for some time as a vendor and client as well. I like the fact how many things can be automated in Jira generally and in...
- JSM News & Discussions
- Discussion
- jira
- jira-cloud
- new-to-jsm
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Imagine being able to create powerful ITSM dashboards that display SLAs so you can easily share reports with your team in seconds. This doesn't have to be a dream because it's now a reality. M...
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HR Service Management Use case: Job Change, Internal Transfer and Transitions In the modern workplace’s new normal—be it local, remote, hybrid, or global—team alignment stands as a critica...
- App Central
- Article
- new-to-jsm
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Hi there, Data Center community! I'm Claire, part of the Data Center product marketing team here at Atlassian. I'm excited to share our latest Data Center Digest, offering a quick overview of recent ...
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Are you using Jira for Software development only? We don’t. At Move Work Forward, we use it for (each title here is a link to a short YouTube demonstration): Software Development ...
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Hello Community , We’re launching a few exciting new features that will save you loads of time and effort as you set up and customize your team’s company-managed project in Jira Service Man...
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Hi, Dear community! I spent an unexpected amount of effort to find the easiest method to Reset SLA in Jira Cloud and was pleasantly surprised (and sometimes scared) by the ingenuity of users who shar...
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Service Level Agreements (SLAs) are the cornerstone of effective service delivery, providing a structured framework for measuring team and employee performance. However, beneath the surface of seemin...
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...ust to make sure since some users say they do not. The customer notifications are enabled for; Customer invited Request created Public comment added Public comment edited Participant a...
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Hello, I would like to remove add-ons and apps from a specific JSM Project. Some of these add-ons are Zendesk, GitHub, Sentry, Calendar etc. I do not see any option to disable these apps in the proj...
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Hi everyone! I’m Swarna, a Product Manager on the Data Portability Team. I am thrilled to share that we are launching a new early access program for copying product data. This new feature will allo...
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Hello ACE Amsterdam 👋 We are thrilled to invite you to the most exciting and impactful event of the year for Atlassian enthusiasts - Enterprise-Dam 2023! If you're passionate about Atlassian produ...
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Hello ACE Rotterdam 👋 We are thrilled to invite you to the most exciting and impactful event of the year for Atlassian enthusiasts - Enterprise-Dam 2023! If you're passionate about Atlassian ...
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We need to move a project from JSW Server to JSM Cloud. We were using the JSW Server instance as customer facing providing users with access and separating them with issue security, we also ha...
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