Jira Service Management 101: A Beginner's Guide to Excellent Customer Support

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This Thursday we have another transformative event!

"Jira Service Management 101" is a beginner's guide to using Jira for customer support by @Kate Pawlak _Appsvio_ 

This free training is a comprehensive session designed for those new to Jira Service Management. You will see an overview of the platform's key features, including:

• Ticketing
• Automation
• Reporting

And how they can be leveraged to streamline customer support workflows. Kate will share best practices for:

• Setting up and managing a service desk
• Handling customer requests efficiently
• Ensuring a high level of customer satisfaction

Whether you're new to Jira Service Management or want to improve your existing setup, this session will help you deliver excellent customer support.

>> Secure your free ticket