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Community resources
- Community
- Tag: jsm
Tag: "jsm"
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Good Morning All, Curious me, how is Artificial Intelligence (Ai) and Atlassian culmination is being utilized, are any of us using Ai with Jira Products? Please keep me posted. Regards Pra...
- Jira
- Question
- cloud
- jira
- jira-cloud
- jira-software
- jsm
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Hello Jira Community, I'm encountering an issue with a Jira automation rule, and I'm hoping someone can help me figure out what's going wrong. Here's the setup for the rule: Automation Rule Details...
- Atlassian Automation
- Question
- automation
- cloud
- jsm
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I have set up a portal that contains confluence documents for JSM customers to read. I want to group these customers so I can manage who can view certain documents. Some documents are restricted to c...
- Confluence
- Question
- cloud
- confluence
- confluence-cloud
- jsm
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I have a jira comment that is generated via email to our JSM project. I am trying to strip the corporate virus scan info and quoted body from the email thread. If I dont do this the JSM tickets a...
- Jira
- Question
- cloud
- jira
- jira-cloud
- jsm
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Hello Community, is it possible to copy the descriptions or the service ID of the objects of “Affected Services” within an issue to another custom field (type short text) with Jira Automation? If I...
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We have a calendar in our Team space that has different events that I have to create tickets for. I was hoping that with the current Automation rules I would be able to automatically generate tickets...
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Welcome to the Developer's Edge video series. This series looks at Atlassian products and partner integrations through a developer lens, showing how an integrated toolchain can improve the developer ...
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We're trying to send an alert to JSM from Bitbucket Pipelines but receiving a "401 Unauthorized" error. Has anyone had any success authenticating from Bitbucket Pipelines to the JSM API using P...
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Hello everyone, I have a custom field - Select List (multiple choices) and from this custom field I want to fill in an Assets objects custom field which can hold multiple objects. With aut...
- Jira
- Question
- assets
- automation
- cloud
- jira
- jira-cloud
- +2 more tags...
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Hi Community! We’re happy to announce an early access program for our...
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OpsGenie: Is it possible to have more than one Team as a responder? We have set up our Teams and each Team has their Sync set up as well. One Team though, Operations, would like to be alerte...
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UPDATE: It’s a wrap for our AMA on automation in Jira Service Management! Thank you again for joining us to hear about the latest in automation, and for sharing your questions and feedback. If you ha...
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I am helping a team that has purchased additional JSM agent seats. I see they are now using 116 of 300 seats but when trying to add an agent they are getting an error that they have exceeded t...
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...ncompasses: 1) Cloud Administration for all Atlassian products, including Jira, Confluence, and Jira Service Management (JSM). 2) Customization and configuration of Jira Service Desk projects, e...
- Jobs & Careers
- Discussion
- confluence
- jira
- jira-cloud
- jira-software
- jsm
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Managing licenses for Jira Service Management (JSM) can be a costly affair, especially when agent licenses are not utilized to their full potential. Often, organizations find themselves paying for l...
- App Central
- Discussion
- agent
- cloud
- jira-cloud
- jsm
- user
- +1 more tag...
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In this video, I'll show you how to create an efficient intake process using Jira Service Management (JSM) in conjunction with Jira Product Discovery (JPD). I'll explain how to provide t...
- Jira Product Discovery
- Article
- intake
- jpd
- jsm
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....com/migration/docs/what-gets-migrated-with-the-jira-cloud-migration-assistant/ In this link below it says that we can migrate proforma in jcma for JSM https://support.atlassian.com/jira-service-m...
- Jira
- Question
- cloud
- jira
- jira-cloud
- jsm
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Hello, I see we have the ability to create an automation rule from Releases, however, what I can’t find are some good examples for using these rules. For instance, do folks create changes from...
- Atlassian Automation
- Question
- automation
- jira
- jira-software
- jsm
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We’re pleased to announce that JSM Chat data is now data residency compliant. When you opt to storing your site’s data within a specific geo - JSM chat data is now included and data residency c...
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...ira server If you are using checkbox fields in JSM and the option was added automatically, that option should appear in the JSM portal. Is it possible?
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I’m happy to share that I recently acquired my Atlassian Cloud Administrator Certification. I’m super thankful to this community and the Atlassian University team for putting together such great cont...
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Is it possible to get a notification via email when an Asset object is not created daily? We have a process where logs are generated in our Assets, and currently we have to check daily that tho...
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I have this issue with the new embedded alerts in the new JSM Opsgenie merge: In Opsgenie, the hyperlinks were hyperlinks. In JSM they are just showing as text. Is this something we c...
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...V (Platinum Solution Partner) & Belgian Govt Dept streamlined ITSM, improved customer service, and sped up ticket resolution on Jira Service Management (JSM). - Discover how Arvato Systems (B...
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I need to show and make required specific fields if Select List (Single choise) equals to "Yes" in Jira Cloud on Portal Request Type. In Data Center I can do this with Behaviours script, but how c...
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