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July 24, 2024 edited
Heya Jasmine,
This is definitely something us as support team would want to check further, and possibly cross-check with the development team as well. I was going to create a support ticket for you, however, I cannot see which site is related with this community post.
I do not want you to mention your site on this post as a comment as it will become public knowledge, so do you mind creating a support ticket on https://support.atlassian.com/contact/ please?
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