Hello Atlassian Community, We are currently analyzing developer workflows for teams that use short-form video assets (like TikTok clips or UGC video clips) for product testing, UI/UX feedback, or e...
Hello team. I tried to log in to Sandbox, but I get the following error: "michal.malostik@sk.ibm.com doesn't have access to Jira on ibm-cio-sandbox005.atlassian.net." Could you please help ...
...ast minute so did not end up using Atlassian/Loom. I was not aware there was a charge as this was not explicitly stated and retrieving support via any other channels seems almost impossible. I would l...
I did not willingly sign up for Atlassian. How do I cancel and get a refund
we would like to post weekly update in Projects App (Jira Cloud) to stakeholders. The stakeholders are defined as followers in the specified projects. The weekly digest configuration in Notifi...
Please delete my account manually from your side. Thank you.
Hello, I want to permanently delete my Atlassian organization and all associated data. Organization ID: d9490478-d24c-44b9-8997-39ef0879fec9 Site: klogs-x Service Collection e...
Hello Atlassian Support, My manager received an email from noreply@po.atlassian.net stating that I requested a trial of Service Collection but I don't recognize it. Can you please confirm whether t...
Hi! Are you able to set permissions to restrict who can view Goals? I see in the share menu you're only able to change to view and edit, but no making it visible to just yourself or to a select audie...
Hi everyone, I’m working on a better way to organize risk and security-related documentation in Confluence. For teams working on web platforms, especially fintech or account-based products, there a...
I've been trying to delete my Atlassian account because I no longer want to be a consumer of the organization. However this "innovative page" makes it nearly impossible because my account it c...
I want to permanently delete my Atlassian account. I cannot manually delete my organization because it says 'Remove platform apps and Rovo - Contact Support'. Please force-delete my entire a...
Hi everyone, I'm still pretty new to the Atlassian ecosystem, and something funny I've noticed is that I keep discovering features I wasn't even looking for. I'll be trying to do one thing and end u...
Hi I have already deactivated my Loom and Studio. I want to delete my organisation “coachvdm” and my Atlassian account. The organisation deletion page says I must remove platform apps and Rovo, b...
Hello Atlassian Support Team, We would like to request a copy of the Certificate of Residency (CoR) for the year 2024 for tax and administrative compliance purposes. Unfortunately, we do not have a...
I am not able to see Goals or Projects in one of my sites.
Hello, Wanted to know if there is a difference between Suspend and Remove User in regards to Billing? Will both cases remove the user from Billing Costs whether it is Suspend User or ...
I gave Kudos to the team "DISA - CDP" twice — once from the team's profile page and once directly from the Kudos tab — and neither Kudos entry is appearing. It has been over 20 minutes since the firs...
I published a question and don't see it anywhere. This is a test to see if it was just a fluke, or can be repeated.
Dear Atlassian Support Team, We have been using our Jira workspace: toktok.atlassian.net for a long time for our company operations and project management. However, our entire organization is c...
We are an organization with about 2500 Employees. In our department we would like to use the App Projects to keep an overview of our ongoing projects. The big BUT: The projects should only be visible...
Dear Atlassian Support Team, We have been using our Jira workspace: marberx.atlassian.net for a long time for our company operations and project management. However, suddenly we are unable to a...
Old Atlas environments are still present in my admin panel, but I can't remove it because I am no member of the org admin group. I can't either open a support ticket as those apps are free plan.&n...
Hi all, we are starting to look at using goals and we have some metrics from the last few months we want to update, so that they appear in the correct month/section of the graphs and history. Anyon...
...imes over the course of 24 hours and I'm still experiencing this error. Atlassian doesn't have a customer service to look into my specific account. Any tips on what the issue is? Are there a...
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