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Community resources
Community resources
Community resources
- Community
- Tag: administration
Tag: "administration"
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To meet the needs of our organization admins and enterprise customers, we launched product requests, a proactive shadow IT control for Jira, Confluence, and Jira Service Management’s (JSM) Cloud...
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Our former Jira administrator left the company a while back and was deleted from the platform. Beforehand, he transferred all the admin rights to other users - except the Billing Admin role. This was...
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Hello, I want to do the following operations with ScriptRunner, but I always get errors. I asked chatgpt and it gave an error again. Summary (text) field must be at least 10 characters. (Va...
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...roduct. And yes, we realize we’re starting the series with something that is technically not a product, but it deserves its own video. 😉 This week's video covers Atlassian Administration. We’ll r...
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Dear Community, I have been tasked to automate creation of customers in our Service Desk Management. After some research I started using the Servicedesk API from which i can correctly all custo...
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Hi Support, Is it possible if we could get a documentation guidelines for system admin, on setting up the user roles. Thank you
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Is there a way to enable autosave in Jira Align in the administrative setting? My team has experienced a few instances where work was lost either due to the save button not manually being pressed or ...
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Hey everyone! We’re pleased to announce that we’ve began rolling out a new feature which allows you to unlink previously used project keys. This means you’ll be able to release previous keys to be ...
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I incorrectly asked this question in an old thread so am trying again here. We have two Org Admins, neither of whom are Jira Service Management agents (or, really, Stakeholders or Customers). ...
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Hi I am automating as in the attachment, but it gives an error. Can you help? In the Service Desk project, I want a ticket to be created at the date/time I want and its status to be "on hold".
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Managing user access and permissions effectively is crucial for any organisation using Atlassian tools like Jira or Confluence. A significant part of this task involves ensurin...
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Hello, I bought 2 applications from marketplace for Confluence. 30 days free trial. I want to "uninstall" the applications. Please help. I checked admin.atlassian.com. There is no Uninstall the...
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We want to start using the Teams feature in Jira, Confluence, etc. but one thing that seems inconvenient is how adding someone to a Team is a manual process. Is there any way to associate Teams with ...
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My org has been syncing user groups over from Google, but we are no longer using Google workspace. If I disconnect the Google identity provider, will the groups it was syncing still be there and now ...
- Jira
- Question
- administration
- cloud
- jira
- jira-cloud
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When a ticket is marked as "resolved," an automatic evaluation email is sent to the "reporter." In this email, users can give 5 stars (points) or 1 star (point) and leave a comment about the ticket. ...
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Hello dear community, I have just recently taken over administration of our Atlassian-products, hence my inexperienced question. Just recently we verified our domain. Now I w...
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The recent addition of 'Add People' to a dashboard is generating Admin notifications for users that already have licenses, in some case multiple notifications. Notifications received when ...
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Hello, We have several site with same product on each site. However, since we are a group up of companies, we would like to give user management and group management administration rights f...
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Is there any specific reason for not having an internal group to maintain the site admins, like there is for org admins?
- Jira
- Question
- administration
- atlassian
- cloud
- jira
- jira-cloud
- +1 more tag...
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Hello, I want to change my subcription from Free plan to Standard. Does my change only includes Jira Software or other apps (Confluence, Product Discovery) as well?
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Hello! I have added a new issue type to my Marketing project called "Website Ideas". I would like to use the same workflow as "Request a campaign" but adding a few statuses. Thing is, I can'...
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Hello there, I know this has already been documented on this site. I'm afraid I can't do it - for me a video would be 100 times better than this short description. But that is just my opinion. When...
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I’m happy to share that I recently acquired my Atlassian Cloud Administrator Certification. I’m super thankful to this community and the Atlassian University team for putting together such great cont...
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Hi community, Wondering if anyone else has experienced a similar issue when updating idle session times. We are attempting to test idle session duration and we are not getting the desired result. We...
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Hi, I have an organization that is connected and synced to Google Workspace and I can see users there as managed accounts. When adding the same Google Workspace to another organization, I would lik...
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