My Trello Free Account has suddenly asked for two factor authentication. It seems to want to text my phone, but no messages arrive. I have not set up an external app—though I commonly use Duo...
Hi team pls help i have a issue ,user logs in jira but asks for a six-digit 2FA number, but the old device no longer exists. How can I add a new device and cancel the old one?
Hi team, I'm trying to set-up two-step verification using the Microsoft Authenticator app. After scanning the QR, I'm asked to enter the 6-digit code that is displayed, but this code is alw...
Dear Atlassian, My lfr@illinois.edu account has recently started asking for 2-factor authentication, but it is not sending me any codes. I would very much appreciate some help here. ...
I am using Confluence to manage manuals, release notes, and other project-related documentation. Currently, Confluence is installed on a local machine, and users access it directly. I would like to ...
I changed the authentication policy to block 3rd party login, I'm unable to access since. I'm the only org admin available and I'm also not able to put a request in the Atlassian support beca...
Hi, I setup 2FA on my account, now I can't push changes via git CLI using ssh, even though I have a ssh key setup in bitbucket. The error: git@bitbucket.org: Permission denied (publickey) &n...
Hi - enabling 2 factor authentication shows this in Chrome when I have dark mode enabled. Just an FYI THanks slc
Hi ! a user, mistakenly requested double authentication but he deleted everything he received (recovery code and key). He can no longer connect and I, as admin, can't do anything. I tried d...
Hello Atlassian Support. I work for an organization that has Atlassian products (Jira/Confluence). I was able to access our Atlassian products with single sign on until recently I was asked f...
The support team doesn't reply the question. I have the login but when appears the auth screen (2FA), I can't access anymore, because I deleted from my smartphone.
Hello, I am trying to enable two-step verification, and i am not receiving the email to complete it
Dear all, we started with Confluence Cloud and enabled for everyone using the two way authentication. For everyone we can see 2fa active. Now we have the issue, some users dont have to ent...
Hello community Are you using 2FA on a Jira Server? And is it still possible to add the functionality? Thank you for any feedback
When I try to open the bitbucket account.. i am asked to set up two-step verification. However I am not receiving the email.
When I tried to access the new repository I got assigned I get a message that say : You've been temporarily blocked from this page Enable two-step verification to get access to this private re...
hi, I don't remember activating tow step verification to my account, but here am i stuck to access bitbucket I tried every think even with ssh : ``` ssh git@bitbucket.org recovery_codes Bit...
Hi, We have a user who cannot access his Jira account because of two-step verification. I am the project admin, but I can't find anywhere to fix it. Here's what's happening to him: I will ...
Hi, I have enabled the 2FA in my personal setting, I have tested the 2FA working after I have logged out and login to Bitbucket. Do I have to manually logout/login in order to use 2FA? ...
Hi All! Before my org switched to SSO, I configured my Atlassian accout to use 2fa. Now that my org switched to SSO, logging in with the SSO works well, but I still receive Atlassian's 2fa reques...
No user can login to the Bitbucket via The Two Factor Authentication (2FA) screen since this morning 19-01-2023. Even the users type in the valid 2FA token, the screen does not login user. please he...
Translator Translator Hi, I'm a personal assistant and my boss asked me to activate the 2 steps verifications. In the trello account we're 3, if I insert hi...
I am trying to set two factor authorization with Atlassian Access. But every user who is connected by Gsuit ID provider can log-in whit Gmail Account after I set domain as Gsuit How can I force them...
I have 2FA enabled for my Atlassian account. It gets asked when I log into my Bitbucket account using Atlassian account. Why does bitbucket allow enabling 2FA again? Would this mean I need two ...
when looking at the insights, you can see Two-step verification coverage. it shows you the amount of users that don't have 2 step verification enabled. how do you actually find out a list of whi...
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