Hi !
a user, mistakenly requested double authentication but he deleted everything he received (recovery code and key). He can no longer connect and I, as admin, can't do anything.
I tried deleting his account to recreate it but that doesn't work either.
Can you help us please?
Valerie
solved; we found the email that allows it to generate a new key (but I'm curious to know how to do it if the email is lost)
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