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How do I import FreshDesk solutions into a Confluence space? We are migrating one of our systems from FreshDesk to Confluence. However, I am unable to find any way to import the FreshDesk solutions....
I need to activate the integration between JIRA and Freshworks. Where do I find 1) my JIRA username (not the admin email address), and 2) API token?
- Jira
- Question
- atl-int
- cloud
- jira-software
- jira-software-cloud
We are experiencing an issue with the Freshdesk–Jira integration. When Freshdesk attempts to create or update an issue in Jira, the request fails with a 500 Internal Server Error coming from Jira’s s...
- Jira
- Question
- cloud
- jira
- jira-cloud
...he latest JSM status is etc. We have a FD integration in place for this purpose. However, the FD integration updates the FD ticket with any internal comments our JSM agents add to the ticket. Does a...
Hello, We are receiving error while trying to integration JIRA Plus app in Freshdesk. API tokens are not getting authenticated. As per Freshdesk team, there is no error from their side.
- Jira
- Question
- cloud
- jira
- jira-cloud
Hello JIRA, Where can I configure our account settings so that when issues are updated in any way (via status changes or comments are left), the changes are updated through our Freshdesk integr...
- Jira
- Question
- cloud
- jira-software
- jira-software-cloud
Hello! We perform the integration of Jira with Freshdesk through the plugin Atlassian Jira Plus. However, when opening a new issue through freshdesk, all types of issues are available, a...
- Jira
- Question
- cloud
- jira-software
- jira-software-cloud
I am using JIRA 6.1, I wanted to integrate existing JIRA with the freshdesk. is this possible?
Hi, I have integrated JIRA and Freshdesk. I want to programmatically create an issue and link it with a ticket in Freshdesk. How can I achieve this? When I added the JIRA app in Freshdesk, I n...
- Jira
- Question
- cloud
- freshdesk
- jira
- jira-software
- jira-software-cloud
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