How do I import FreshDesk solutions into a Confluence space? We are migrating one of our systems from FreshDesk to Confluence. However, I am unable to find any way to import the FreshDesk solutions....
I need to activate the integration between JIRA and Freshworks. Where do I find 1) my JIRA username (not the admin email address), and 2) API token?
...he latest JSM status is etc. We have a FD integration in place for this purpose. However, the FD integration updates the FD ticket with any internal comments our JSM agents add to the ticket. Does a...
Hello I have installed the app Confluence to Freshdesk Sync. Anyone knows if it´s possible that articles that are published on Confluence were published too on Freshdesk? T...
Hello! We perform the integration of Jira with Freshdesk through the plugin Atlassian Jira Plus. However, when opening a new issue through freshdesk, all types of issues are available, a...
...ntegration? I was instructed by Freshdesk to set this up in JIRA but cannot find the place to do so. See screenshot. Thank you. Katie
Hi, Currently, a colleague is using the Freshdesk Jira connector: https://marketplace.atlassian.com/apps/1220105/freshdesk-jira-connector?tab=support&hosting=cloud Is it possible to link the Freshdesk...
I am using JIRA 6.1, I wanted to integrate existing JIRA with the freshdesk. is this possible?
Necesito saber cómo se puede integrar un proyecto de JIRA a la plataforma de tickets de freshdesk. Básicamente lo que necesito lograr es que, cuando se asigne fecha de vencimiento en i...
Hi, I have integrated JIRA and Freshdesk. I want to programmatically create an issue and link it with a ticket in Freshdesk. How can I achieve this? When I added the JIRA app in Freshdesk, I n...
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