Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Jira settings for Freshdesk integration

Katie Kokkinos April 12, 2021

Hello JIRA,

 

Where can I configure our account settings so that when issues are updated in any way (via status changes or comments are left), the changes are updated through our Freshdesk integration? I was instructed by Freshdesk to set this up in JIRA but cannot find the place to do so. See screenshot. 

jira account configuration.PNG

Thank you.

Katie

1 answer

1 accepted

0 votes
Answer accepted
Katie Kokkinos April 12, 2021

Hello - please disregard this request. I figured it out. The change needs to take place in Freshdesk.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
atlassian, ace, atlassian community event, donation, girls who code, women in tech, malala fund, plan international, kudos, community badge, badge, atlassian badge, International Women’s month, International Women’s Day, women's month, women's day

10 for Change at Atlassian Community Events

Show up and give back by attending an Atlassian Community Event: we’ll donate $10 for every event attendee in March!

Join an Atlassian Community Event!
AUG Leaders

Upcoming Jira Events