Hello, I have a script the adds a comment to a list of issues. I am also trying to use @mention in that comment through the script. However, it won't actually initiate the mention when I run th...
I am trying to make a condition in project automation that transitions the issue to "Done" if it is placed in a column and meets certain criteria. But I keep getting a failed error saying that the en...
We have a number of individual customers who are linked to multiple organizations. They would like to receive notifications for requests raised by any one of the organizations they are linked to.&nbs...
I am building out a company-wide Portfolio plan (3.0 version) and bringing in 1 board at a time. Every time I configure the plan to add a new board, I have to re-select all of the releases for each b...
Versioning on Portfolio is a bit confusing; I've not managed to find any information about when the Jira Cloud version is going to be upgraded to use the new Portfolio V3 features. Is there ...
How do I share a template with a link?
I use one Jira project ("Project1") to track our sprints and sprint tasks. However, we have tickets on another board ("Project2") that we plan to work during the same sprint. I want to see t...
I am using a next-gen project, and the Sprint Health Gadget is displaying the wrong number of story points in the progress bar. Sprint Health Gadget progress bar shows: To Do - 0 In Progress - 3 ...
I am trying to create a clone of my production Confluence server for patch testing. My issue is I cannot figure out how to change the web address for the page from the production confluence.mydomain ...
Hi guys - I'm part of an organization with 50k employees and our current Jira user base reaches only about 2,000 of our employees, for the most part it works just fine but we're developing an ...
Hi all, When creating a channel for a particular Jira issue in Jira through: Dedicated channel: + Add a new-one And then selecting + Create new Channel It defaults to issue-<pro...
I need help with getting the support zip file created. When I create a support zip file under administration -> sytem support -> troubleshooting and support tools -> create support zip tab,...
How long is Page History maintained (our compliance requires 7 years of page history)? Is there a maximum number of Versions (some documents may have hundreds of minor edits per year)?
We have a user that is no longer here at our company. But majority of the pages are assigned to this user. And our upper management would want it changed over to someone else. There must be a way to ...
We have a single YAML specs repository that has various tools and scripts in it for conducting our tests, but not the code we're testing. We keep our code in many other repositories, and we're hoping...
I just submitted the following to JIRA support but I am wondering if the boards will reply first: Our system was currently using Default Field Configuration for all issues in all projects. I create...
I have a Confluence server used for a trial. I just created a cloud subscription. I have install the cloud migration assistant. I run the analysis. I create a plan but it fails almost immediately at ...
Hello, We are trying to change Confluence User's login method from Workday ID to EmailId(UPN) . We have done this by creating a new directory in Crowd with username as EmailId. We have...
Hi everyone. I need to show on the user dashboard using the "Filter Results" gadget release date for each issue. This is not the date of the resolution. Do you have any idea how it can be don...
Hi, I have a major issue in burning the efforts in JIRA tasks. Please find the screenshot attached to Time tracking as it is disabled for me. As per the JIRA Support document, I should be able to up...
I wish to validate Confluence as a QMS Solution currently used for document control of procedures and records as per ISO 13485. Do you have documentation on its validation?
Hi community, I'm currently studying for ACP-300 exam and i would like to figure out how the 'median' on the Control Chart is calculated. Could someone further explain me what is the purpose of...
Hello everyone, I am a JIRA Admin here at our company and I would like to know if it's possible to populate fields dynamically(as in real time in the Create Issue screen) from a database or even by u...
Can I create a default description type based on the issue type? For instance, if someone adds a Story issue I would want the description to include the typical "As a <type of user> I want to &...
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