Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Validate our domain with TXT don't work

Madalin Constantin NITU
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 16, 2024

Hello,

We have a domain. We attempted to follow the steps you described here, but unfortunately, we were not successful.

We delegated this domain to another DNS provider because we couldn't create a TXT and CNAME record for the same domain unless it is the top-level domain. Afterward, we created the new zone and added all the TXT records. However, the CNAME record was automatically converted to an A record, preventing us from completing the last check for validation.

Could you please confirm if domain validation can be done with the A record instead of a CNAME? Alternatively, do you have any other recommendations for us?

Thank you.

0 comments

Comment

Log in or Sign up to comment
TAGS
AUG Leaders

Atlassian Community Events