Jira

I am not a programmer nor a web developer and do not know about REST API.  I simply run our instance of JIRA and need to implement the workaround in https://jira.atlassian.com/browse/JRA-62551,&...

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• jira
• jira-administration
• jira-software

Hello, I kicked off a JIRA backup from the cloud with the intention of restoring it in a new instance.  The browser never displayed the zipped folder after all the extraction and processing thou...

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• cloud
• jira
• jira-cloud
• jira-core

Hi, we would like our users to log time against other user's cases. e.g. a team leader helps a developer for 1 hour and we would like the team leader to log that hour against that case. How can we do...

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• cloud
• jira
• jira-cloud
• jira-core

I upgraded JIRA and installed JIRA Service Desk.  I created an IT Help desk and if directs me the welcome-guide but nothing is displayed.    

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• jira
• jira-service-desk

This question is in reference to Atlassian Documentation: Changing your JIRA Home Page Ask your question here...

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• cloud
• documentation
• home-page
• jira
• jira-software
• +1 more tag...

I just want to know if I can change the graph type on sprint report? If yes then how?   -Abhishek

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• jira
• jira-core

Hi, I would like to do the following: Let's say I have 2 Issues linked to an epic. Each of those may have in Fix Version/s and entry like: Issue1 : Fix Version/s: SW15.08, SW15.12 Issue2 : Fix Ve...

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• jira
• jira-core
• scripted-field
• scriptrunner

tempo-issue.jpg Hello I'm having an issue in Tempo which is likely super-simple to fix am sure - but not all hours logged in Tempo appear to be displaying in the timesheet view. See attached screen...

• Question
• jira
• jira-core
• tempo

Hi there, I am trying to share filters and dashboards but each time I try the status doesn't change, it stays 'private'. I have the share global permissions (I'm both an admin and a user, both of w...

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• cloud
• jira
• jira-software
• jira-software-cloud

Hello All, I have faced the following bug when I added a release version and assign at least 100 issues but DONE issues shown as issues In Progress ( I have clicked on yellow column and made a pic) ...

• Question
• jira
• jira-administration
• jira-software

I want to remove (and not orrect) false values in field "Remaining Estimate".  After pressing [Update] I get the feed back that the issue was updated, but the field still shows the old value eve...

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• jira
• jira-core

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Dear Atlassian Team, Is it possible to dispatch emails from JIRA Service Desk with priorities allocation? Sincerely, Mel

• Question
• jira
• jira-service-desk

Hi I have several old Simplified Workflows and Schemes hanging around that were associated to Projects that have since been removed Although they are all marked as: "Generated by JIRA Agile versio...

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• cloud
• jira
• jira-administration
• jira-cloud
• jira-core

While using Basic Search, when I select a project from the drop down list, my option is not selected and I receive this error message "The JIRA server could not be contacted. This may be a temporary ...

• Question
• jira
• jira-administration
• jira-core

I'm the main Admin for our JIRA instance and as such I often set up projects for other teams to use.  I'm currently finding it frustrating that I don't seem to be able to grant permissions to gr...

• Question
• cloud
• jira
• jira-cloud
• jira-core

Hi All,  We are using Zephyyr for JIRA clound plugin for test repositoryy. We have library project where we maintain all our test repository. And we have created different projects for dif...

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• cloud
• jira
• jira-cloud
• jira-core
• zephyr

How can I edit the email notifications I receive? Note that my JIRA instance is running on the cloud.

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• cloud
• jira
• jira-cloud
• jira-core

In an Atlassian connect plugin, we've this code $(document).ready(function() { AP.require('request', function(request) { which works fine, but sometimes and randomly we receive the error m...

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• cloud
• jira
• jira-cloud
• jira-core

This question is in reference to Atlassian Developer Documentation: JIRA REST API Example - Edit issues I'm experimenting with the REST Api described on this page : https://developer.atlassian.com/...

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• cloud
• developer-documentation
• edit
• example
• jira
• +3 more tags...

Hi,   Is it possible to restrict an agent to only see tickets assigned to them? Regards,   Gerry

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• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

This question is in reference to Atlassian Documentation: How to change the attachments directory on JIRA Ask your question here...

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• documentation

I am looking for calling import csv in JIRA automatically when there are any changes found in CSV that is already imported in JIRA.Can anyone say if this is possible?

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• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

I have no Export menu, where is the Export menu?  To export to CSV I need to first Click Export.  Where is the Export menu?  

• Question
• jira
• jira-software

I need to export backlog and active user stories to Excel format.  How do I do that?  I have no Export menu in my Jira interface.    How do I get plugins available to facilitat...

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• jira
• jira-software