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Are there plans to modernize Jira dashboard gadgets and layouts?
Hello everyone, The gadgets available for Jira dashboards have remained largely unchanged for quite some time. While they are functional, many other tools on the market now offer more modern visuals and more flexible ways of presenting data. I would like to ask the community and the Atlassian team: Is there any roadmap or…
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How do you track equipment calibration in Jira?
For anyone using Jira in manufacturing or a lab: how do you keep track of equipment calibration? I mean the equipment list, when each item is due, reminders, and keeping the certificate somewhere you can find it during an audit. I found a few older threads asking this with no real answer. Are you using Assets, a custom…
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How Are You Using Jira to Manage Your Daily Development Workflow?
Hello everyone, I've been exploring different ways to use Jira to organize development tasks, track project progress, and improve team collaboration. Jira offers several useful features, including Scrum and Kanban boards, workflows, automation rules, custom fields, dashboards, and issue tracking. I'm curious how other…
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Security requirements for connecting Jira Cloud to a self-managed GitLab behind a corporate firewall
Hello, We use Jira Cloud and want to integrate it with our self-managed GitLab instance, which is hosted on our internal network behind a firewall. Our security team has not approved the integration yet because it may require exposing GitLab to inbound traffic from the internet. We would appreciate guidance on the…
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How to link Jira Deployments when GitHub Actions run on a separate branch like dev/prod ?
Hi EVeryone, In my project, all developers create PRs into the main branch, and the main branch contains the Jira issue keys (e.g., PROJ-123). However, our CI/CD workflows run only on a separate dev/prod branch, where we merge changes from main. Since the deployment workflow runs on dev/prod (which doesn’t contain the…
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Jira Mobile app login failure - Intune MAM managed app. SSO Via Entra.
We are looking to configure the Jira Mobile app for our staff. We use Entra for SSO. We are following https://teams.public.onecdn.static.microsoft/evergreen-assets/safelinks/2/atp-safelinks.html but don't seem to be able to access. Current behavior when I try to log in to the Jira mobile app is: Pushes me to Edge Select…
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Archiving
I would like to be able to run studies such as win/loss analysis on archived project/issues. Ideally, I'd like to be able to sort archived projects by custom data fields detailed in custom columns. Can this be done now or is it in the works?
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Company website, Form submissions.
I would like to put a Jira Form on my company's website so customers can fill out the form and a request will automatically create an issue on my Jira space. Up to this point, I have only been able to add a link to the form. This works, however the form is very unattractive. Is there a way to add the form to my website or…
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Jira - Structure - How to group by Asset field?
Hi team, anyone who uses structure do you know how the field works? It looks like inherently it doesn't allow the group-by assets as a field. I started looking at grabbing it as a formula instead, I'm able to add it in, but it just comes up as a blank asset. Would love to know if others have done the same? My field name is…
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Jira Essentials certification
Hello everyone, I would like to get certified in Jira; however, my English is not very fluent. I would like to know how I can request extra time, and whether I am permitted to use my browser's translation tool while taking the Jira Essentials certification exam.
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Where should I report issues found in Jira platform?
I found issue in Jira and I wonder where can I report it to improve Jira.
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Unable to add product 'JIRA' - In order to do so, reach out to your admin so they can add Jira.
I am able to login https://community.atlassian.com/ I am able to login to the existing Organization via http://admin.atlassian.com/ However, it is not allowing me to add Product 'JIRA' via 'Switch Sites or Apps'
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What is the recipient's requirement for automation's send customied email step?
Deleted, solved.
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Invite my company team to a Jira Space / Project
I'm not sure how to invite my current team to my new Jira Cloud Space. The "Add people" feature does not show any person of my team. They have requested access to but no response and it seems that although I'm the admin for the space, I cannot invite people. Don't know how to join people Thanks in advance
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How do teams organize Jira work across multiple product and packaging projects?
I’m interested in how teams organize Jira when they manage several types of projects at the same time. For example, a company such as Silver Edge Packaging may have work across product development, website updates, marketing, design, content, and customer related requests. These activities can involve different teams but…
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How can I visualize release dependencies across multiple tech stacks and simultaneous releases?
Hi everyone, I'm looking for a better way to manage and visualize release dependencies across multiple teams and technology stacks in Jira. For context, my company uses a single Jira space/project structure to support five tech stacks: * PHP * Java * Next.js * Python * Flutter In addition, our Java releases are organized…
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how to use Jira to visualise cross-release delivery dependencies?
I'm trying to model dependencies across different product releases in Jira so we can create a master roadmap and clearly visualise delivery critical paths. The challenge is that a release (<span>fixVersion</span>) cannot directly have issue links such as <span>blocks</span> / <span>is blocked by</span>. Because of this,…
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How do you identify bottlenecks in Jira before they start delaying project delivery?
Our team uses Jira to manage tasks and track project progress, but one challenge is identifying bottlenecks early. A task can stay in "In Progress" for several days without anyone noticing that it's stuck. By the time it appears in a project status report, the delay may already affect the delivery timeline. I'm curious how…
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how to restore the deleted CR from the Jira
Hi Support, Kindly required your support on restoring the deleted CR from the Jira. we have deleted only the child CR but parent CR also get deleted. CR issue - Need to recover it
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Requirement Management Tool from Atlassian
I'm looking to enhance the quality of my teams business requirements using jira. what is the best tool to use: Baselining our requirements Requirements traceability Enforcing requirements rules and workflows that checks that the requirement meets the criteria Which atlassian tooil should I use?
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Jira is Missing from Our Existing Atlassian Site – Unable to Access It or Change Plan
Hi everyone, I'm facing an issue with Jira on our existing Atlassian site. I recently joined the company, and I understand that Jira was previously working correctly on this site. The last time Jira was known to be accessible was around September 2026. Currently, when I check our Atlassian Administration →…
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Are there alternative ways to export issues to Excel in Jira Cloud without using "CSV / Excel CSV"?
Hi everyone, I'm looking for alternative ways to export issues from Jira Cloud into an Excel-compatible format, without using the standard export options ("Excel CSV" or "CSV"). Context / Background: * We usually use the export function from the issue navigator (list view) * However, "CSV (current fields)" and "CSV (all…
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Get Cycle Time for Specific Time as a Number
There is interest in seeing cycle time for all work items for specified period of time as a average number. See below example from ADO. In Jira I can get the average cycle time line graph in Jira reports, but I'm trying to find a way to get the average days like ADO. Control chart provides some of glimpse but isn't…
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JEP not measuring elapsed time duration between status.
I'm trying to measure the elapsed time between certain statuses for a Sub-Task. I have configured the appropriate Custom field (Sub-Task - Elapsed Time) and also configured the Context for the field, specific to the project and the issuetype. In order to check it is on the right screen, I have turned it on to show when…
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Jira DC - How to build an automation or scriptrunner which display the time in Statues?
Hello Everyone, however it's becoming an "oldtimer" question but really important for us. We'll move to Cloud 1 year from now but several projects need from now till the migration (so in the upcoming 12 months) a solution. I'm aware that there are several plugins, even free ones but we have now a plugin purchase freeze…