Just a quick and hopefully easy question.
We have the following on demand setup:
For service desk we use a custom email address, this is working fine.
However when an email is sent out we get the following subject lines:
There is a lot of bracketed content in the email subject line for Service Desk, its confusing for our customers. I'd like to simply remove all of the bracketed content, or at very worse remove the [JIRA] reference.
The two projects use different notification schemes, not that thats particularly important.
Any ideas? Thank in advance!
Unfortunately this won't be possible in Cloud as it would require editing the templates on the file system, which is not accessible as it is a restricted function. There is a feature request at https://jira.atlassian.com/browse/JRA-3609 that I would suggest you add yourself as a watcher to get notified of any updates, and vote/provide feedback on.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
EaglePicher Technologies is a leading manufacturer of battery systems for diverse industries like defense, aviation, space or medical. As they operate in highly regulated industries, keeping a clear ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs