2FA For Portal Only Customers

Eitzaz Haider
Contributor
February 7, 2025

Dear All,

I was checking 2FA for portal only customers and found some interesting facts and want to know exact answer thats correct

1- 2FA feature can only be used for managed account and cant be used for portal only customer 

2- 2FA is possible in premium atlassian guard 

https://support.atlassian.com/security-and-access-policies/docs/understand-atlassian-guard/

3- We can migrate portal only customer to atlassain account and dont allocate any product this way they cant charge  

https://community.atlassian.com/t5/Jira-questions/Enable-2FA-on-customer-Portal/qaq-p/2128726#U2938387

 

 

 

so which one is correct

1 answer

1 vote
Humashankar VJ
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February 10, 2025

Hi @Eitzaz Haider 

Your understanding on all three data points is accurate.

Best Regards

 

 

Eitzaz Haider
Contributor
February 10, 2025

Thank you @Humashankar VJ but problem is still there, as there is no standard approach in standard plan to acheive this

Like Humashankar VJ likes this
Humashankar VJ
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February 11, 2025

You're right.

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