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How do I remove Jira Work Management from Jira Cloud completely?

We have installed Jira Work Management. The solution is to light for our requirements. I want to delete / remove it so we don't see it anymore. There are no projects, we have used nothing. It's just still showing up.

How do we undo the installation of Jira Work Management?

2 answers

What is the status of this issue? How do we disable Jira Work Management?

0 votes
Curt Holley Community Leader Nov 09, 2021

In the Admin section, go to;

Products/Manage Subscriptions

then click on the ellipses for Jira work management and select Delete. 

Hello.

I suddenly started to see the "JIRA Work management" option on the top left corner, as you can see on "workManagementOption.png" picture.

I tried to follow your instructions and can't find the "JIRA Work management" any where.

And as you can see on "ManageSubscriptions1-5.png" I don't have "JIRA Work management" anywhere, so, can you tell if I can disable it from showing on the left top corner as an option?

 

Thank you vey much in advance.

FilipeManageSubscriptions5.pngManageSubscriptions4.pngManageSubscriptions3.pngManageSubscriptions2.pngManageSubscriptions1.pngProducts.pngworkManagementOption.png

Like Thomas L likes this

Having the same issue.

In our case we were trialing Work Management, but now the trial is done, and Work Management is listed under [Project Templates > Products], but not in [Billing > Manage subscriptions]

Is there a way to remove products that are no longer included in our subscriptions from the project creation page? I don't want users to see that option anymore

 

(Using Jira Cloud)

 

wm-in-projects.png

wm-not-in-admin-subscriptions.png

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