Jira Automation, lined issues issues did not match the condition

[Atlassian User]

Hello dear community,

I would like to set up an automation rule for Jira:

If a risk item is linked to the problem item -> set field “Risk review necessary” to Yes.

I started with the trigger "When Issue is linked to all link types" and continued with the rule that actually works.

However, my trigger works only for a few types of links and only in one direction.

For example, Dependency ("has dependency" - yes, but "is dependent on" - no), also works only for "is duplicated by" but not for "duplicates", works for "is contained in" but does not work for "contains". For the other link types, the sending trigger does not work in either direction. Why is this happening? By selecting "When issue linked to all link types" I expect all the link types to be performed in both directions. Am I wrong or what could be the problem?

Kind regards,

Mykola

[Bill Sheboy]

Hi @Atlassian User 

The rule's scope and in which project the issues exist determine if / when a rule will trigger with Issue Linked.  That is, when the rule is defined in one project as single-project scope and issues in other projects are linked, the rule will not be able to access the other issues.

Are your issues all in the same project or in multiple projects?

Seeing the audit log details for your rule execution may also help the community provide suggestions.

Kind regards,
Bill

[Uladzislau Samuseu]

Hi @Atlassian User !

Try to use this structure: https://prnt.sc/x-WIvdQhdDjV (replace the necessary fields)

[Atlassian User]

Hi @Uladzislau Samuseu ,

Thanks for quick response but I´m not allowed to use your link. Access blocked.