I am using JIRA Service Desk. I have it setup so a customer can create a new ticket. I have added fields to the Create Issue screen, and they all show up as expected except for the A...
In one of my easyBI reports I would like to make use of Labels (which is available as a dimension) to control what Issues comes into this report. We have a process of using a pre-defined label (say '...
Is it only an organization tool? From what I can tell it doesn't really do anything other than tell you an issue is related in some way to another issue. If that's the case, then what exa...
I have a need to review various reports for example Average Age Report and Created vs Resolved Issues Report for a specific date range: 2016-01-01 through 2016-01-31 inclusive not the "last 30 days" ...
This question is in reference to Atlassian Documentation: Watching and Voting on an Issue I'm constantly being sent mails about tickets I don't care about, apparently because I'm being assigned as W...
Do Epics exist in JIRA Core?
As a user, I want the resolved JIRA Ticket to have the actual correct status of the ticket so that I can have the best information about the ticket status when being referenced in other JIRA tickets ...
None of these solutions seemed to work for us. We have a somewhat unusual situation where trying to notify starting with "@s" doesn't result in any suggestions. As we've got plenty of Steves / Stephe...
I have created dashboard that I would like to be the first page that comes up when a user logs into JIRA. How do I do this?
Is Gant cloud add-on free on JIRA cloud?
For the purpose of Notifications, are SD Request Participants considered to be Watchers or SD Collaborators?
All, Currently we have a transition that goes from "IN WORK" --> "CLOSED". Our users click the "Send to Close" button which then brings up a final screen to input additional informa...
This question is in reference to Atlassian Documentation: Sharing your workflow Trying to import a workflow from a different JIRA site. Have the file saved to my local however when I go to Workflows...
Hello! I am trying to export Table Grid Editor custom field as a part of my issue, but the export fails with NPE. I found the reason: FieldLayoutItem that is passed to TGE custom field type and view...
Is there a way to organize inactive custom fields? What I mean is, if a field is no longer used on any screen but we don't want to delete it outright (for legacy purposes), is there a way to place it...
Dear Answers community, We need to archive a whole lot of attachments load. We are hitting storage limit and want to start solving this issue. We will archive some issues and projects but I ...
One of our project managers would like to be notified when an issue changes issue type, as different issue types fall under the domain of different managers. One would assume that the "Issue Moved" e...
In referencing completed JIRA issues through comments it can be helpful to see that they are complete, but the use of strike through makes it confusing. Strike through generally means that the t...
Hello, I have a JIRA project that is tracking the wrong Bitbucket server repository. Is there a way to set the exact repository that a project must watch for issue mentions and smart commits? ...
i have an issue, currently i need field cascading more than one, it possible or from out there has add-on for this? or maybe to add on the fly field. I need 3 different cascading to show like...
Hi, We use a document control system and the document numbers are always of the form: XX-NNNNNN-XX where X is A-Z and N is 0-9. Is it possible for the JIRA wiki-text renderer to spot these do...
I am curious as to how the Enlarge Your Excel Export add-on actually increases exports or more importantly how does it affect performance? The articles I have read on the subject talk abou...
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