Created Jun 20, 2023, Last active May 16, 2024
I have been seeing these duplicate closing statements from Assist at the end of each thread, one after you have rated the experience and then 1 hour later another one shows up. Can this last on...
I've been trying to test AI in Jira Service Management but I keep getting an error that says "We couldn't get a response, please try again". I've tried several different issues in different pro...
Hello, I have been in the early access program for Atlassian AI for JSM and Jira Software. I am not sure if I am missing something but I do not see the ability to use some of the features in Jira Sof...
👋 Hello Atlassian Community! Blake here from the Jira Service Management team. I’d like to invite you all to ask us anything about the virtual agent and Atlassian Intelligence for Jira Service Man...
Hey everyone and especially the Atlassian team! We currently have all the AI features available in our instance, but are having a tough time to actually have them also available to our end users in ...
We have a JSM project and a linked knowledge base for our customers. According to the documentation we can use Assist in Slack to query that knowledge base, and that seems to work as expected. Howev...
Hey guys - just wondering if anyone else is having the issue when searching in Confluence (via search bar) - the ai icon doesn't show up? Thanks!
Hi there! I’m Tom, an Atlassian Group Product Manager. Building on our beta release of AI in the Confluence Editor, I’m excited to announce that we’re expanding our AI beta to the editing experienc...
Hey there Following up on our initial limited rollout of AI answers in Jira Service Management, we’re excited to share that the feature is now available to more customers as part of t...
Today I saw the below message popup in our Production instance... but have not yet been able to use this feature in either Jira software issues or Jira Service Management issues. I am curious i...
Hi community, I’m Izzy, one of the product managers working on AI at Atlassian, specifically looking after our new ‘smart answers’ feature in Confluence search. I hope you have been enjoying the ex...
Say we want to use AI in JSM. We use our Confluence as a source of knowledge. How does the system determine whether content can be shared with whomever is asking the question? Same with Conf...
Please enable the Virtual Agent for our JSM. Even after enabling it the Virtual Agent the functionality is not visible on JSM.
Hi all, We hope you've been enjoying the Atlassian Intelligence experience so far in Confluence! Our goal is to learn as much as possible about our users' experience so far so we can improve it f...
I've used Open AI (ChatGPT) to ask some basic questions around Jira in the past; however, with the historical limitation in the current version of ChatGPT, its not a good go-to for asking questions l...
I cannot search on confluence with /AI
How can we utilize Atlassian Intelligence for measuring our deployment rate for change request under Jira Service Management Project
I've noticed that it does indeed understand other languages but in our case it responds in English. With sometimes untranslated words in between. In my case, my language settings are english, but a ...
Hello AI team! I just got access to AI for Confluence and I was wondering if it would be possible to enable it for Jira Software also? Do we need to make the request? How are we selected for AI act...
Hi! I can get into the virtual agent settings and manage intents etc, but someone else on my team just sees a blank screen. She is an admin in the project and also a global Jira admin... wha...
Hi AI Beta Community! I’m Jensen Fleming, the Product Manager for Summarize comments using Atlassian Intelligence in Jira Service Management. The product beta is now available to those in the Jira Se...
So I don't know if we're doing something wrong. Apparently, our organization already has AI access for all products. However, it only runs in Confluence and JSM (AI Agent), and it doesn't turn...
Hi all, Want to know which products currently have Atlassian Intelligence available? Check out this page. Need a quick reminder of how to activate Atlassian Intelligence for products in your orga...
I believe that I have everything set up based on the setup page for Atlassian Intelligence answers, however I do not thing that this feature is working. When i go to our customer portal and ente...
I'd like to start the AI Beta program but myself and our legal team are concerned about this statement in the terms that apply to Your Data linked here. It states that Atlassian has rights to ...
In this group, you'll be the first to receive updates about Atlassian Intelligence features. You’ll see posts about different Atlassian products that are powered by Atlassian Intelligence, and hear from our team as we seek your feedback on any features you try out.
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