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Josh Costella, an Atlassian Certified Expert Emeritus with over 20 years in tech, has led Atlassian transformations for companies like Siemens and Panera Bread. At Nextiva, he managed major migrations and custom implementations for 30+ teams. At Atlassian, he bridged Product and IT for internal innovations. As a Senior Manager at Praecipio, he mentored consultants in Modern Service Management. Now, as COO of XALT, he leads the expansion and strategy of its US entity.