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Access for another admin in my JSM project to Virtual Agent settings



I can get into the virtual agent settings and manage intents etc, but someone else on my team just sees a blank screen. She is an admin in the project and also a global Jira admin... what might be missing?

Screenshot 2023-08-10 at 8.35.40 AM.png

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Jensen Fleming
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Aug 28, 2023

Hmm, can you try having her navigate to the "settings" tab and see if she is able to log in? If not, can you open a support ticket here: It be helpful to share any errors in your console. Thank you and apologies for the issue!

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