Atlassian Guard

Why is it important to have a standard for evaluating cloud vendors? Having a standard, repeatable cloud vendor security evaluation checklist not only streamlines the process and makes it easier to...

• Article
• cloud
• identity-manager
• security

the person who created our JIRA/Confluence (cloud) organization has left the company, although I am also an Org Admin, I cannot delete the other person.  It says I don't have permissions. &nbsp...

• Question
• confluence
• jira

We were acquired and the new firm uses a local SSO. In preparation for that, I was going to remove my verified domain, but want to make sure that I will not lose my users. Then, I can have them chang...

• Question
• identity-manager

My profile under the Community points to my Atlassian profile, which has an avatar.  There is no place on the Community profile to upload or change the avatar.   I'm just curious why ...

• Question
• community
• identity-manager

I created a new gmail.com email account to use when creating a new developer instance. I never get the verification email for that new developer instance. I can send a test email to the new gmail.c...

• Question
• atlassian-support
• developer

Hey, I have an account associated with skarppion@gmail.com and I've tried to merge it with skarppi@mail.ru, but I accidentally added a new one, which I didn't want to. I've tried to delete a duplicat...

• Question
• cloud

I'm gradually moving our Atlassian users to Google SSO.  So when they click on the Atlassian login URL, they have the option of clicking to use their Google account.  That's great.   ...

• Question
• google
• identity-manager
• password
• sso

HI,   forget the email of my account, but remeber the username is sseeker.   could you give me some information about the email ? like x****@c**.com   thank you.

• Question
• atlassian-support

As your company adopts more and more SaaS tools to solve for specific business problems, new challenges arise. It is more difficult to keeping your company data secure across a growing number of...

• Article
• active-directory
• identity-manager
• saml
• scim
• sso

Last year, I was a student and wanted to use this as a test.   However, the billing is keep purchasing over one year, I want to delete my account.

• Question
• atl-ca
• cloud

Atlassian have moved our Cloud admin to the new admin site where they allow us to Verify Our Domain.  I can see the benefit of being able to manage user accounts of our staff, but I am unsure of...

• Question
• cloud
• confluence-cloud
• identity-manager
• jira-cloud
• user-management

Hi, I have a trial setup of confluence and service desk, for which Atlassian have just extended the trial for 30 days (thanks!) I want to add a trial for Atlassian Access so I can test out the SAML ...

• Question
• identity-manager

Right now I login locally to Jira/Confluence using <Username>. If I switch to use LDAP authentication, will all tickets/folders currently assign to <Username> still be assigned/work, or d...

• Question
• confluence
• jira

my site verification code as below atlassian-domain-verification=79KaRkuRJ7Qa5NqT4sgT4UxhYXc2+KKiwviX6V6JEozL7pYbCC95NAni5fq1Lxsr   pls. advise which value to put under below fileds Subdomai...

• Question
• cloud
• identity-manager

I accidentally made 3 confluence accounts. now, i need to delete 2 of them. How do i do that?

• Question
• account
• confluence

Our company has very restrictive policies regarding adding any items to the root of our webpage or dns entries on our mail servers.  Which means domain verification as defined in your documentat...

• Question
• atlassian-guard
• cloud
• identity-manager

Last week I got an email on my professional email account (@monitoratec) saying that I hadn't logged in to the Atlassian Community in a while, so I clicked the link and logged in and though "might as...

• Question
• atlassian-account
• email
• identity-manager

I have an existing TXT record for SPF on my domain. How do I modify it to include the Atlassian domain verification token so both will still be valid? E.g. current record looks like:  type: ...

• Question
• cloud
• identity-manager
• jira

I tried to verify my organization using the TXT record. I added the record code and waited for 72 hours, but the account wasn't verified. How to troubleshoot this issue?

• Question
• atl-cloudmisc
• cloud
• identity-manager
• jira
• jira-cloud

We are using SAML and 2 factor authentication for our Jira and Confluence users. We now have very often external team members that need access. They will use their own e-mail to sign on. If I give th...

• Question
• cloud
• identity-manager
• password
• security

We created an organization and verified a domain. We now have much more managed accounts than active users. We would like to deactivate the accounts of theses non-active users that do not have any pr...

• Question
• cloud
• identity-manager

Is it possible to list all active users and whether they have enabled two-step verification? Thanks, Ian

• Question
• cloud
• identity-manager

Looking for best practice for importing customers in a cloud instance using Onelogin with out a big import. We are sending invites out in the specified groups one department at a time. Is this good w...

• Question
• cloud
• customer
• jira
• jira-cloud

Hi, I have reset my password and not able to login. Getting below message in chrome browser Check that your browser allows third-party cookies and then try again using the button below (without ref...

• Question
• cloud
• identity-manager

I just set my site up as an organization, so that I can add Atlassian Access and enforce password management, allow for single sign on, and be able to have admin level rights to the audit log. Howeve...

• Question
• atlassian-guard
• cloud
• identity-manager