Hi everyone, I've been troubleshooting a notification issue for several days and I'm out of ideas, hoping someone here has run into the same thing. The problem: specifically, when someone adds me a...
We have thousands of users and many recently started using Loom. A recent occurrence has been offboarded or soon to be offboarded users where we get requests to transfer ownership of their videos in ...
Hey Team, Carahsoft will be hosting a webinar this Thursday, August 13th, from 1:00 - 2:00 PM ET on Atlassian Government Cloud and I wanted to share the link and information here in case any...
I have this site mesh-g6.atlassian.net that was deactivated on 2nd July because it had 11 users (6 active users and 5 invited that never accept de invitation). Now I eliminated the ...
Hi Jira team, I’m hoping to get some guidance on a Customer Service Management setup we’re working through. We have multiple existing Jira projects—some team-managed and some company-managed—and wo...
Hello Atlassian Support, I’m reaching out regarding my Atlassian account associated with the site trbt.atlassian.net. Unfortunately, I missed the email notification informing me that the account/si...
All the information that was in the application is gone. Absolutely everything
...tlassian** (zero egress — diagram code never leaves Atlassian's infrastructure) - **True dark-mode support** — diagrams re-render instantly when the reader switches theme - **Zoom, fullscreen and SVG/PNG e...
I was auto-enrolled, against my will, in Trello premium. Please cancel the free trial so that my company is not automatically billed at the end of the trial. I can't do it myself because I do not hav...
Hi, I'm trying to reduce the size of my Bitbucket Cloud repository The repository previously contained a large number of JPG files under: ./public/assets I have optimized the current images and t...
We are running a company-managed software project (Jira Premium, with Advanced Roadmaps / Plans enabled). Problem: When we create a subtask from a parent work item, the Team field appears in the "A...
Hi, A repository in our Bitbucket Cloud workspace is stuck in the "Creating repository" state and needs to be deleted. Repository: https://bitbucket.org/uqam/shibboleth-proxy What we se...
my free plan has been deactivated. how can i recover things Confluence and Jira ?
...nd that would be true. I thought I would put this out there to see if anyone else is experiencing similiar pain point.