Dear Atlassian Support Team, I hope this message finds you well. I am writing to request a temporary license to activate Jira Data Center. The purpose of this request is to facilitate the migration...
We currently operate a Jira Service Management Cloud project with a public-facing customer portal used by multiple external government agencies. Today, external users can access the portal using por...
I'm having trouble understanding how to use the Gantt settings on my structure. I want to be able to visualize a "projected finish date" based on today's date + the remaining estimated time. Th...
Hi all, I have widgets showing completion rate of issues per sprint and milestone. However, in order to contextualise how much progress we would expect at this stage of the sprint/milestone, I woul...
I'm not able to view the pull requests which are tagged to the JIRA in the 'Development' section. I tried allowing the cooking, disabling the browser extension and cleared cache. But there is no chan...
I am having problems with knowledge base access for internal employees without Confluence licenses. I have followed what I see online and still am running into issues. I have set the permissions for ...
Problem Description Goal: We need to troubleshoot and correct the JQL logic driving our Rich Filter dashboard. Currently, the dashboard is incorrectly pulling Q3 Epics into a view specifically c...
Hi, I just tried logging into my cloud account, and all of my projects and repositories are missing. I have tried a few things that were suggested in other tickets, but nothing seems to work. I am n...
HI, We’re unable to access our Atlassian Marketplace vendor account linked to the following: Workativ Assistant Vendor Profile Workativ Assistant for Jira The email associated with the account h...
I'm using an Atlassian service account with an API token to read Jira Service Management data. Reading work items works fine using the https://api.atlassian.com/ex/jira/{cloudId} base URL. However, ...
My board was closed (Analytics | Trello) with the reason "You’re a member of this board, but only board admins are able to reopen it. Please contact support for assistance."
I was unable to access my account to Jora, is there any problem with my account?
I invited my partner to join my workspace as an admin. But i was removed from my own workspace and boards I created prior to invitation. It was meant to be removed only from that board, not the entir...
I am trying to create a confiforms cleanview that will show the current status of the page. This appears on a page (created via IFTTT) that contains multiple form registrations on it. I am using an I...