Hello, I've enabled Suggestions on 2 of my projects and it only appears on the one using the issue type "[System] Service Request", not on the one using "Support". Is there any other way than chang...
I would like to know if the pricing model is changing too when migrating to JSM from Opsgenie.
I'm not so active on the Community, but I would like to know what kind of Content or Contest, I can share here on the Community,.. My Workspace, I need more information about, please anyone wh...
I am trying to create an automatic automation that sets the approver as the requester's/Reporter's/initiator's manager and have tried many ways but to no avail. Can anyone help? As a last re...
Hi Jira Community, We’ve made it easier to keep on top of your work by introducing configurable fields for child issues to the issue view. What’s changing? From the issu...
It's finally Friday! February flew by, and March is upon us. I'd love to hear what fun February had in store and/or what you're looking forward to in March! I'll kick us off - I'm exci...
It's Thursday! Tomorrow is Valentine´s day in America. My wife's birthday is on that very same day. It is always a huge hassle to take her out to eat on her birthday so in the last few years w...
Hello, We have a request type with detailed help and instructions. Unfortunately, upon clicking on the request type, the form opens up a the start of the questions. Because the form has detail...
In last week's post, I said I would share how I added the canvas to my loom video. Well...I keep my promises! Effective communication isn’t just about information - it’s also about connection. But ...
It's Thursday! Happy π day -> 3.14 -> March 14th! I think my favorite pie is probably pizza. As far as desert pies goes, I think it is a tie between pumpkin pie and cherry pie. ...
Hi, I have a Jira Service Management project on one Organization that I want to move to a new organization. I have set-up the project on the new Organization and I wish I know if I can copy the iss...
It's Thursday! Heck yeah! I have registered for Team '23 and I am stoked. Very much looking forward to it. If you haven't, then you can save 50% off for a limited early bird period. Go over he...
Hi All. A little over a year ago I started writing ICYMIs monthly to help keep everyone, including myself informed of all of the major changes going on inside the ecosystem & I want to start post...
Hello Team, I have this issue with JSM, my customers are categorized by Oragnizations, but when the customer send a ticket i dont see the organizations that the customer is related to ...
Hello! There is a need to create a form for entering tasks with multi-level selection from a list. The list has 3-4 levels. I will be grateful if you can tell me how to organize the updating...