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Open Beta: Strategic Intelligence 'For You'
Hi Focus community! We’re opening the next iteration of Strategic Intelligence in Focus to open beta. The ‘For You’ page is your central control tower; giving leaders one place to see which focus areas need attention, why they need attention, and what to investigate next. The For You page now surfaces insights and updates…
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SmartBear’s BearQ Agent Powers Autonomous Testing in Jira ✨
Close the loop between the code you build and the quality you ship with autonomous test authoring and execution right where your work happens. AI coding tools make it possible to write code at lightning speed, but testing is often left playing catch-up. When testing is disconnected from where work is planned, teams…
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⚡️Introducing: Agents acting in Automations and Agent Accounts
Hey everyone 👋 We've got some exciting new features rolling out over the next couple of weeks that will make using agents in automations both safer and more powerful. Agent Accounts: Choose whether agents run with their own dedicated, scoped identity or inherit the permissions of the invoking user, so you don't have to…
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🔔 Migration update #1 - current known issues and fixes
Hi community! Thanks so much for your feedback so far in our bugs thread, our announcement article, and our new Ideas space. Keep it coming! Here are some updates for you: 👉️ Image upload "Permission Problem" issues: This should now be fixed; please let us know! 👉️ Broken link redirects: Most redirects that were broken…
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View SLA in Portal: Give Customers Clearer Service Expectations
Coming soon: Jira Service Management is introducing customer-facing SLA visibility directly in the help center portal. Announcing SLA Visibility in the Customer Portal Hi JSM Admins! 👋 I’m Ash Young, a Product Manager on the Jira Service Management team. When someone submits a help request, the first thing they want to…
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👋🏻 Welcome to your new home on the Atlassian Community Forums
Welcome to our new platform, friends! 📣 In case you missed the background, our previous announcement post is here. And we're hoping after you've had a chance to look around, you'll feel less like this… 😱 …and more like this: What should I do first? We highly recommend subscribing to this Community Announcements space by…
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FAQ: Jira Product Discovery Premium plan
You can now sign-up to the Jira Product Discovery Premium plan. Start your trial here. 🙋 JPD Premium implementation guide If you are already using JPD Premium and would like more details on how to set it up we wrote an implementation guide to help you get started: 👉 Read the JPD Premium implementation guide 👈 Why the JPD…
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How-to guide: set up JPD for many teams with the Premium plan
In the Premium plan we’re catering for the needs of larger companies looking for a prioritisation and roadmapping solution that works across many teams. The goal of this guide is to help you understand how to approach the implementation of Jira Product Discovery to set it up successfully across multiple teams. We’re not…
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Atlassian Product Discovery handbook
The Atlassian Product Discovery handbook is full of the hard earned lessons we gained while building JPD. There is a lot of great thought leadership content about product management out there, but we found it's often aspirational and lacking pragmatic, practical ways to get started. So @Axel Sooriah and I rolled up our…
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Frequently asked questions - about the JPD (how do I...?)
Licensing questions What are the different types of users, and who needs to pay? Read this: Creators, Contributors and Stakeholders. How do I add contributors to a Jira Product Discovery space if they don't have a Jira license? Head over to our documentation to learn everything you need about contributors and how to…
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How to Prevent Duplicate Jira Automation Runs?
I have an automation rule that can be triggered when multiple fields on the same Jira issue are updated around the same time. Occasionally, the rule seems to run more than once and creates duplicate actions. What is the best way to prevent this? Is there a recommended trigger condition, delay or other method to make sure…
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How long do items that are completed remain in the Jira board?
I have a free account, I had a Jira board with 9 items. I have completed 7 and didn't touch the board for 3 weeks. The completed items have completely disappeared without a trace. Not even archived. Am I missing a filter that I need to clear or enable? Is this a designed behaviour or a bug? Can these items be restored…
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How do teams organize Jira work across multiple product and packaging projects?
I’m interested in how teams organize Jira when they manage several types of projects at the same time. For example, a company such as Silver Edge Packaging may have work across product development, website updates, marketing, design, content, and customer related requests. These activities can involve different teams but…
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Upload file to Downloads section failing with 401/400 for large files
Hi I'm tying to upload files to the Downloads section and have noticed some inconsistent behavior. Smaller files upload successfully, but when I attempt to upload larger files (still under 1 GB), the operation consistently fails with either a 401 Unauthorized error or a 400 Temporary Failure error. I have a few questions…
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Uploading larger files to Bitbucket Downloads returns 401
I originally posted this question, but Bitbucket displayed an error during submission. Assuming the post had not been created, I submitted it again. I later discovered that the original post had actually gone through, resulting in a duplicate. Since I’m unable to delete the duplicate post, I’m removing this entry and…
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Access | Jennifer Kennedy A1124908
Jennifer Kennedy A1124908 - is needing basic access to log into Jira.
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Speak to a Customer Service Representative
I need a phone number to speak with someone about my Trello account. My company has repeatedly added me to the appropriate boards but I cannot access them. It shows that I may have two accounts but only have the one. This is stopping our productivity and i need help right away.
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Only 9 users but cannot add more
Hello, I only have nine users on my board but it is not allowing me to add another. Please advice. Thanks, Amie
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Boa tarde meu trello da minha equipe inteira está fora do ar, houve alguma coisa?
Hoje fomos abrir pra trabalhar normalmente e ele simplesmente não carrega, gostaria de saber se houve algo!
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Blanket approval for "Viewer" access?
We have a current site built in confluence today. It requires granting access to view for each individual that clicks on the link. Is there a way to set the site to be viewable by all that are Lilly-authenticated individuals? If so, are there existing instructions on how? Thanks in advance!
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Need help reactivating Free Jira site - "Contact support to reactivate" error
Hi Atlassian Team, I recently downgraded my Jira site from a Premium trial to a Free plan, and now my site is deactivated. When I try to access it, I receive the following error message: "Contact support to reactivate. Copy this Entitlement number." Since I am now on a Free plan, I am unable to create a standard support…
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Calendar view will not populate
I have been using trello for years and just got billed the annual fee along with the monthly fees that we pay. NOW i cant call anyone? Ok so im left to type a question? Unbelievable- i need to know why my calendar view from a board will not populate- Never had this problem EVER. Ive tried different browsers I’ve gone…
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App - WBS Gantt-Chart : can we add existing cross project epic underneath an story of a Gantt
As i creates a Gantt structure in a Project A, under each story/issue task, i would need to add an existing epic from Project B. I create an link item as Contains in. So i would need it appears as below : Issue 1 (project A) Epic-xxx (project B). However, the Gantt put Issue 1 in project A row and issue B in Project B row…
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Best approach for preserving issue links during phased Jira Data Center to Cloud migration?
We're migrating Jira Data Center projects to Jira Cloud in phases rather than performing a full-instance migration. We're running into a challenge with issue links between projects that are migrated at different times. Example Project A has been migrated to Jira Cloud. Project B remains in Jira Data Center and will be…
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Suggestions Tab
Good morning, For the past few days, I've been seeing the “Tab Suggestion” tab on the right-hand sidebar. I've been trying to find information to understand how it works and how to configure it, but without success. Does anyone have any advice? Thank you