...he ticket details, update statuses manually, and chase down responses. It’s a nightmare! That’s why we introduced Exalate for Freshdesk connector, designed to eliminate bottlenecks and e...
...rivate from the purview of the other Jira instance. I’ll show you how to sync these side conversations using Exalate. Use Case Description A customer support team (Zendesk) is in contact with a t...
I recently explored a fascinating use case while hosting a webinar at Exalate involving a Jira Service Management (JSM) and Salesforce integration. In the webinar, I decided to throw a random p...
...ackground without anyone having to lift a finger. In this article, you’ll learn how to set up Exalate, an app to connect your JSM instance with other platforms securely and reliably.&n...
...ou need a robust solution where all updates sync seamlessly, third-party issue sync apps like Exalate offer far more functionality and control. My top use cases for Jira issue sync S...
At Exalate, we always prioritize giving users the tools they need to solve their problems with as few complications and headaches as possible. That’s what our script-based integration solution o...
...ow to sync Jira issue priority with Azure DevOps picklists using Exalate, a bidirectional third-party solution. Priority and custom field sync: Jira to Azure DevOps use case When you c...
...isibility and resolution with simple code using Exalate. Know more about boosting your conventional integration setup by configuring your sync with AI-generated code. Also, get your questions answered i...
...ike Exalate can help, ensuring your custom data flows effortlessly between Jira and Azure DevOps. In this blog, we'll dive into a common use case: syncing custom fields between Jira and Azure DevOps....
...hird-party integration solution, Exalate. This solution provides a scripting engine for mapping the incoming and outgoing data on both Jira and GitHub. Here’s how it works. 4 Simple S...
...nd you cannot sync multiple Zendesk instances to one Jira issue. Another option is to choose a third-party integration. I’ll cover Exalate. This tool has a scripting engine for mapping the i...
...tlassian Jira instances (Cloud or On-Premise). Then, you can configure the connection to control the incoming and outgoing data on both sides. I’ll show you how to do this using Exalate.&n...
How to set up a Jira Salesforce integration with Exalate Want to set up a Jira Salesforce integration? You’re in the right place. This type of data synchronization can connect teams both i...
To sync statuses and custom fields between Jira and Salesforce, you need a third-party integration solution. I’ll show you how to implement this use case with Exalate. Jira to S...
...lways! So, how do you connect Jira and ServiceNow to ensure you have a two-way, real-time synchronization? I’ll show you how to do this using Exalate. For those of you who are u...
...ook into the steps to integrate Jira (Cloud or on-premise) with Azure DevOps using Exalate. You can also install Exalate via docker for both of these apps. There are a few template-based n...
...nformation between them can be challenging. So how would you sync issue types and custom fields, like select lists, between these different Jira instances? Enter Exalate, a synchronization s...
...nsure timely incident resolution. In this blog post, we will see how to implement this use case using an integration solution called Exalate. So let’s jump right in! The Use C...
If your organization uses Jira Cloud and Jira on-premise concurrently, then syncing user mentions in comments between the two systems is challenging. With Exalate, it’s possible to s...
...ntegration solution called Exalate. Connecting Multiple Tickets to 1 Issue: Zendesk-Jira Use Case Every ticket the Support team receives in Zendesk automatically appears as a bug on the Jira side. Other t...
...ssues and sub-tasks. We use a synchronization solution called Exalate to implement this use case. The Use Case The following are the use case requirements: Stories in J...
...oth sides of the integration. For better clarity, we’ll explore a sample use case. We’ll also use an integration solution called Exalate. Custom Integration: ADO to Jira Use Case&n...
...hreaded replies to comments. Jira does not have similar functionality. The challenge then is to reflect these replies back in Jira. The Solution: Exalate Exalate is a one-way or two-way s...
...n some cases. To sync the SLA names, we need to get additional data from the contract_sla table, which requires custom code. The Integration Solution: Exalate Exalate can synchronize i...
(I'm Francis - product owner for Exalate) We’ve just launched Exalate for Jira integrations on Product Hunt, and I’d appreciate it if you could upvote us! I really l...
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